Saying “Thank you” to your customers is crucial for any business, be it a market trader, a luxurious boutique, or an online store. By showing gratitude, we build relationships; we strengthen the connection. That’s why it’s so important. Read more
Digital marketers and online store owners read about the benefits of live chat all the time. Still, they don’t add it to their ecommerce toolbelt. In most cases, the effort it would take to program automation rules just seems like too much work. And, an email appears to be a simpler, more comfortable way to communicate.
However, if you aren’t using live chat to increase your conversions, you’re missing out on a world of opportunity. Live chat can actually increase your ecommerce conversions and your overall ROI. But, only if you use it strategically.
So, learn how to leverage this simple communication tool for maximum results.
Strong brands stick to consistency. The product packaging, promotions, social media – everything has to be in line with brand identity.
That’s exactly what makes a brand recognizable and strong.
Messages via email take a significant part in the brand’s overall communication. So retailers, as well as DTC brands’ marketers, should pay decent attention to how those messages look like and whether they do or don’t communicate properly between the lines. Read more
8 out of 10 customers expect to receive a welcome message after they sign up for a mailing list.
Let’s agree, that’s a huge unrevealed potential and opportunity to approach your new subscribers who’ve just confirmed that they are into you.
If you still don’t send these emails because of whatever reason, you should definitely ditch your modesty and start proudly introducing your brand with awaited and well-performing welcome messages.
But let’s first things go first. Read more
Ecommerce success in 2019 is about more than just throwing up a few ads. You need to give each and every customer an amazing experience in order to stand out.
Yet according to Bain & Company research:
- 80% of CEOs believe they deliver an excellent service;
- while only 8% of customers actually agree.
So how do you close that gap?
One of the most simple (yet powerful) ways is to send better emails. Providing an opportunity for ecommerce brands to both deliver a quality customer experience and reap a high ROI.
In this post, we’ll show you five ways to do exactly that.
Customers are fickle. They’re demanding- and they want every message they receive to be completely tailored to their wants and needs.
We want our marketing messages to always be relevant. We want to make sure the right message gets to the right person at the right stage of their customer journey.
This is why omnichannel marketing automation is critical to personalizing the customer journey.
I think there’s no need to say how profitable an online store could be. People prefer to go looking for some item while sitting at home in front of their PC, or going to work via their phone. Brick-and-mortar shopping takes a huge amount of time, so it is much more convenient to go shopping online.
With the popularity of ecommerce, more and more online stores are emerging every day. With this ultra saturated market, it’s critical that you keep updating your online store with new elements to keep your customers’ interest.
So we’ve got the best WooCommerce themes and templates to help you find the perfect fit for your online shop.
As an added bonus, we’ve added 2 awesome themes for Shopify too! Also we recommend to check How To Choose the Perfect WordPress Theme.