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Customer Support Director

Vilnius, Lithuania

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Omnisend is a powerful marketing automation platform built for growing ecommerce businesses that have graduated past the basic email marketing tools. Our platform combines rich customer data with an omnichannel approach that empowers smart marketers to generate more sales by sending highly personalized messages on various channels. Omnisend is now used by more than 50,000 brands in 130 countries all over the world, sending millions of messages every single day.

As a Customer Support director, you will be responsible for leading the technical and customer-facing service teams, building successful customer relations, optimizing support operations and quality processes. This position is perfect for a client-oriented and goal-driven leader who is passionate about ecommerce and marketing, has a problem-solving mindset, and strong technical and interpersonal skills.

Join a fast-growing tech company that is already on a successful path to change how small and medium commerce companies execute marketing. Be part of Omnisend, making a significant leap and growing from a large scale to an even larger one.

What you’ll do @ Omnisend:

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