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Omnisend is a powerful marketing automation platform built for growing ecommerce businesses that have graduated past the basic email marketing tools. Our platform combines rich customer data with an omnichannel approach that empowers smart marketers to generate more sales by sending highly personalized messages on various channels. Omnisend is now used by more than 50,000 brands in 130 countries all over the world, sending millions of messages every single day.
Identifying technical issues and properly reporting to the responsible teams
Showing full ownership of technical issues until their resolution
Mediating between customer support and development teams
Communicating with customers to resolve the issue
Knowledge of MongoDB and API would be considered as an advantage
Experience with Jira, Intercom would be beneficial
Good communication skills
Good in English (written and spoken)
Attention to details
Why should you apply?
Chance to join a fast growing tech startup
Chance to quickly develop professionally and learn from experienced colleagues
Opportunity to deepen your knowledge in marketing automation