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Customer retention is everything: 47% of customers have switched companies after a single instance of poor customer service. Now, with Omnisend, you can gather critical post-sale customer feedback to make sure you’re retaining your customers.
With critical opinions from your customers create segments based on their experience. Use this segmentation in automation to react quickly to unhappy customers with additional incentive. It has been proven to reduce customer churn rate by 50%. Add customer feedback automations to your campaigns today to keep your customers loyal.