Customer retention is everything: 47% of customers have switched companies after a single instance of poor customer service. Now, with Omnisend, you can gather critical post-sale customer feedback to make sure you’re retaining your customers.
With these critical opinions from your customers, you can segment and target your campaigns to better respond to your customer's needs.
Reacting quickly to unhappy customers with an incentive has proven to reduce customer churn rate by 50%. Add customer feedback automations to your campaigns today to keep your customers loyal and happy.