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CUSTOMER REVIEWS

Product reviews where they truly belong

75% of customers look for reviews before they buy. Give them what they need with Product Reviews at Omnisend – right alongside the email, SMS, and automation you use to connect with your customers & sell your products.

Product reviews where they truly belong


Trusted by 100,000+ ecommerce brands

When everything just works

With every feature designed to make it easy for your customers’ stories to be heard, shared, and celebrated, you'll wonder how you ever managed without using Product Reviews in Omnisend.

Welcome series

+ Collect reviews automatically

Set up email & SMS workflows to ask your customers for reviews.

Segment based on feedback

Segment based on feedback

Create segments based on review star ratings to target your customers better.

Highlight 5-star reviews

+ Highlight 5-star
reviews

Showcase top reviews directly in emails and on your store to give your customers the confidence they need to buy.

Boost your Shopify store’s and visibility

+ Boost your Shopify store’s and visibility

Attract traffic and improve SEO with product ratings that are visible in Google search results.

Keep your data intact

+ Keep your data
intact

Give your customers a smile by letting them know their order is on its way.

Reward customer feedback

+ Reward customer
feedback

Offer discounts and other incentives to encourage more customer reviews.

Why our customers think we’re the best

What we were paying just for email at Klaviyo is nearly the same as what we're paying Omnisend for both email & SMS.

Dan Judd,

Head of Digital
at Vape Superstore

The features and support offered by Omnisend are way better than what is out there on the market from other companies and competitors.

Stephen Bayless,

Digital Marketing Manager
at Golf Ball Nut

After looking at 3-4 other platforms, we chose Omnisend for three reasons: The features, the pricing, and the relationship.

Hannah Ridler,

Head of Marketing
at Don’t Buy Her Flowers

And thousands more of 5 star reviews:

  • Stars

    4.8 / 5

  • Stars

    4.6 / 5

  • Stars

    4.8 / 5

  • Stars

    4.8 / 5

Where it all comes
together

Now, your customers' reviews can live right where they can do the
most good – alongside your own words in emails, texts, and
popups, adding a perspective that only your customers can
provide.

Everything under one roof

Everything under one roof

Integrate reviews seamlessly alongside email, SMS, push notifications, automations & segmentation.

Zero learning curve

Zero learning curve

No hassle, no learning curve, no lost data – just a smooth path from sale to review, and back again.

Popups, forms, and landing pages

Let trust build itself

Easily collect your customers’ reviews with automation that does all the heavy lifting.

Sell. Review. Repeat

Sell. Review. Repeat

Engage your audience with minimal effort using workflows tailored to specific customer actions.

Let’s help you get started

Get all the answers you need about Product Reviews by watching our easy-to-follow walkthrough.

FAQ

How can I start getting reviews on my Shopify store?

As soon as you activate Product Reviews within Omnisend, you can automatically ask for reviews with emails or texts after someone buys from your store.

What's going on with the Shopify review app?

Shopify’s own Product Reviews app stopped working on May 6, 2024. Fortunately, you can easily import your existing customers’ reviews right into Omnisend and use them within the platform.

Is there any free app for Shopify reviews?

Shopify had a free reviews app, but it went away. Omnisend offers a way to handle reviews without needing a separate app. If you're already using Omnisend, depending on your current plan, you can manage a number of reviews at no extra cost (unlimited on the Pro plan).

Which is the best app for reviews on Shopify?

The best app depends on what you need. If you want something that makes handling reviews super simple and works with your emails and texts, Omnisend is a great choice. It lets you gather, show, and use customer reviews to help sell more, all in one place.