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Email and SMS marketing insights, ecommerce resources, and the latest Omnisend news.
Our collection of ebooks and whitepapers full of best practices for ecommerce marketers.
Educational video and live training to help you make the most out of Omnisend.
Latest trends & stats about omnichannel marketing.
Featuring insights and analysis into all aspects of DTC ecommerce.
Free interactive tools to save your time.
On February 1, 2023, Klaviyo ended its unlimited access to email support for free users. From now, Klaviyo free customers will have to scour hundreds of articles to find the answers by themselves. Use code 247SUPPORT to get 30% off for 3 months when you switch to Omnisend.
Switch to OmnisendOmnisend customer support is available 24/7, including live chat and email support for every single one of our customers. No matter what plan they’re on. That’s real customer support you can count on.
We've got you covered 24/7, in literally every single time zone. And, with an average response time of under 3 minutes, we know how to support you fast.
Just click on the chat icon on the bottom-left of your screen and we’ll respond in under 3 minutes.
If you want, you can email us your questions and we’ll get back to you soon with a comprehensive answer.
We regularly update our Help Center with useful articles to show you how to use a new feature or solve a common issue.
Our Academy was established to help Omnisend clients, at any stage, get more out of their email marketing
With a Stevie Award for fantastic customer support and more than 4,000 five-star reviews on Shopify, we know how to get support right. Get top-notch 24/7 customer support to help your business grow.
When you contact support, you’ll get in touch with one of these amazing people (no bots here)
Clients that pay at least $400/month get unlimited access to a dedicated Customer Success Manager. Our CSMs provide regular business reviews and reports to help you improve your performance consistently.
Omnisend supports you when you need it most, helping you build brand loyalty
and generate more sales. And our customers agree.
90% of our customers rate us 5 stars
Using Omnisend everyday around the world
Our support is always available, no matter the day