Bringing new visitors to your online store is important, but converting them into buyers is even more crucial. We know—it’s a big challenge to make meaningful connections with your customers on their customer journey.
Choose between email, SMS messages, web push notifications, Facebook messenger, Viber & Whatsapp or combine them into the workflow.
No one knows your customers better than you do- so create automation flows that make sense for them, as simple or as complex as you want.
Segment your customers precisely to target your campaigns even better! Segment by demographics and shopping/campaign behavior.
Unlike other tools which can be quasi-applied to ecommerce, Omnisend was built with your pain points in mind.
Omnisend |
Mailchimp |
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|---|---|---|
| Omnichannel communication | ||
| Facebook custom audiences | ||
| Google remarketing lists | ||
| SMS marketing | ||
| Facebook messenger | ||
| Web push notifications | ||
| Viber | ||
| Features to engage visitors | ||
| Product picker | ||
| Discount Coupon Code | ||
| Wheel of Fortune | ||
| Gift Box | ||
| Ecommerce focused features | ||
| Segmentation | ||
| SMS automation | ||
| Website Tracking - Live View | Browse Abandonment | Predefined setup options and default texts provided |
Setup from scratch needed, no predefined options and texts provided |
| Cart Recovery | ||
| Customer Reactivation | ||
| Order Confirmation | ||
| Order follow-up | ||
| Always available support | ||
| Support for free customers | Email, chat, Facebook 24 / 7 (avg. response time - up to 10 min) |
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| Support for paid customers | Email, chat, Facebook 24 / 7 (avg. response time - up to 10 min) |
Email - 24/7 Chat - weekdays 24 h |
Pricing is based on the number of subscribers
Automation Workflows
Advanced Segmentation
SMS in Automation
Product Import and Recommendations
Interactive Email Elements
Interactive Signup Forms
Facebook Custom Audiences
Google Customer Match
Facebook Messenger
Web Push Notifications
Account Manager, Priority and Deliverability Support
Advanced User Right Management
Advanced Workflows Customization
Dedicated Account & Deliverability Manager
Enterprise Privacy and Security
Single Sign-On
Your customers have different habits and their behavior varies—and so should yours. See what they do and respond to their actions on autopilot with relevant and timely email or SMS messages. Others call it marketing automation, we think it’s just fundamental attention to your customers’ needs. Whether it’s reminding them about their abandoned cart or sending a receipt after their purchase—be there for each and every customer on the channel they prefer.
Omnisend’s email marketing automation comes with pre-built templates that get you operational in a matter of minutes. Smart segmentation means your workflows are precisely targeted and highly relevant, including entry and exit based automation for workflows customized around your customers. Our customers have earned $65,000 in just 60 days with our automation.
Our customers earn significantly more revenue with our robust marketing automation. One of our client earned over $120K using just Omnisend’s cart recovery automation, creating a 74% revenue increase.
Your customers expect a personal message, so use our powerful automation to be relevant. Make use of smart triggers and automate your communication based on your customer's journey.
Learn what our customers say
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We’ve been able to generate more than $120,000 in less than a year with just this email automation feature 
- Dirk van Greuning
Founder
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By approaching the person at the right time with relevant information, you create trustworthiness around the brand. We increased organic signup by 140 % 
- Liz Kroyn
Marketing Director
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We have generated the highest conversion rate with exit-intent pop up. Almost 20% of subscribers ended up making purchase 
- Phillip Mayns
Marketing Manager
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