Main meniu
Main meniu

Unlike Klaviyo, we're 100% focused on you

At Omnisend, we're 100% customer-focused, because we're 100% customer-funded. Every month our customers decide to invest in us. Which means they're our only "board of investors." And there are no competing interests.

See how our email & SMS marketing can help you make your customers happy (and generate sales).

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Full access • No credit card required

Unlike Klaviyo, we're 100% focused on you
OMNISEND VS. KLAVIYO

Pay less for
better features

Omnisend offers more features than Klaviyo, and is cheaper for both smaller and larger merchants. For example, on Klaviyo you’d have to pay $20 more just to send 3,000 fewer emails than if you went with Omnisend.

Compare Omnisend & Klaviyo
Pay less for<br>better features
SUPPORT YOU CAN TRUST

Faster
support,
available 24/7

Omnisend’s customer support has an average response time of under 5 minutes—no matter the day or time of year. That’s because we have more support agents during peak periods like Black Friday.

Klaviyo’s customer support takes time off during peak periods, and in 2022 year they were closed during the Black Friday weekend.

Faster<br>support,<br>available 24/7

Omnisend’s customer service is so much better than Klaviyo, with faster and more attentive responses, while Klaviyo takes forever to get in touch with and they try to get rid of you ASAP.

Marcin Bielen

President of INGLOT Cosmetics Canada

MULTISTORE ACCOUNTS

All your stores
under one account

With Omnisend, you can have multiple stores under just one account, and easily switch between stores. That means no logging in or out, or duplicating work across accounts.

Klaviyo doesn't allow that. With Klaviyo, you'll have to create a separate account for each store.

All your stores<br>under one account
SMS MARKETING

SMS for a
global audience

With Omnisend, you get international SMS to reach your audience in any country, plus you can roll over unused SMS credits to the next month. You can also get separate monthly SMS plans to pay only for what you use.

Klaviyo limits their SMS to just four countries: the US, UK, Australia and Canada, so you can't reach customers in other countries. Klaviyo’s SMS credits also don’t roll over, and since you’re paying more for fewer SMS, you lose on both sides.

SMS for a<br>global audience

Ready to switch?

It shouldn't cost an arm and a leg to get basic customer support, global SMS and beautiful, sellable emails.

Easily migrate your contacts, orders, products, and carts, and start sending email & SMS today.

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Full access • No credit card required

Customer Success Manager

Dedicated
CSMs (that you’ll actually meet)

With Omnisend, you’ll have unlimited access to your dedicated Customer Success Manager. Any brand that pays at least $400 gets their own CSM who provides regular business reviews and reports to help you improve consistently.

That’s not the case with Klaviyo. You’ll need to pay at least $2,000 to get your own CSM. Even then, you’re limited to only two meetings per quarter, which is simply not enough to get the help you need.

Dedicated<br>CSMs (that you’ll actually meet)

See how Omnisend compares

Omnisend gives you more features and services for much better pricing, including:

Omnisend
Klaviyo
Customer Success Manager threshold
$400 / month
$2000 / month
Support response times
Less than 5 minutes
Aim to respond to technical inquiries in 1 business day
Global SMS capability
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false
Push notifications
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false
List Cleaning Tool
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false
Automatically add branding to new emails
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false

Ready to switch to Omnisend?

Get started with Omnisend today and enjoy:

  • Free global monthly SMS on your Pro plan (and one-time free SMS to try on other plans)
  • Free migration to Omnisend
  • Free setup of your automations, segments, and signup forms
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