Automation Workflows
Standard Segmentation
SMS in Automation
Product Import and Recommendations
Interactive Email Elements
Interactive Signup Forms
Advanced Segmentation
Facebook Custom Audiences
Google Customer Match
Facebook Messenger
Viber & WhatsApp
Web Push Notifications
Account Manager, Priority and Deliverability Support
Advanced User Right Management
Advanced Workflows Customization
Dedicated Account & Deliverability Manager
Enterprise Privacy and Security
Single Sign-On
Try Omnisend free for 14 days. No credit card required.
Use email campaigns and automated workflows to reach your customers with relevant messages.
Reach your customers directly in their phones wherever they are with text messages.
Sync your lists and segments to Custom Audiences, which allows you to retarget users who are familiar with your business and move them further down the marketing funnel.
Sync your lists and segments to Customer Match, which allows you to use your online and offline data to reach and re-engage with your customers across Search, Shopping, Gmail, and YouTube.
Connect Facebook Messenger and start sending automated messages to your customers throughout the customer journey.
Collect web push notification signups and immediately engage with your audience
Connect Viber to use it as a channel in marketing automation. Available only upon request. Extra charges apply.
Connect WhatsApp to use it as a channel in marketing automation. Available only upon request. Extra charges apply.
Recover shoppers who viewed products on your store but haven't added them to cart yet.
Send a receipt and provide seamless shopping experience for your customers right after they make a purchase.
Send automatic messages when the order is shipped.
Inform your customers after their order was succesfully cancelled.
Follow-up with your customers and ask for their feedback about the experience after purchase.
Re-engage your idle customers who haven't made any new orders for the selected period of time.
Create your own workflow and send automated messages triggered by a custom event.
Send any type of automated message listed above as an SMS. Charged separately, per SMS.
Segment entry and exit based automation allows you to use your segments more flexibly and create very precise automated workflows.
Ask customers for feedback about their latest experience and use that data for segmentation
Build the most sophisticated automation rules for any of your business needs.
The amount of time you're able to access tracking data.
See what pages, categories and items your visitors are browsing in real time.
See the browsing history and details of every anonymous and known visitor.
Import and manage your subscribers list with a few clicks.
Targeting based on the subscriber's profile data and events.
Import Omnisend's lists and segments into Facebook Custom Audiences with a few clicks.
Import Omnisend's lists and segments into Google Ads Audience with a few clicks.
Personalized targeting based on subscribers criteria and behavior.
Signups forms with a "Powered by Omnisend" badge.
Number of signup forms available on your website at the same time.
Available fields to collect subscriber's additional information.
Always-visible and non-intrusive signup widget that allows your visitors to opt-in at any time.
Assign rules and decide which visitors get a popup invitation, including when and where.
Use dedicated landing page for your marketing campaigns to collect new subscribers.
Award your visitors with a prize in exchange for their email address.
Newsletters with a "Powered by Omnisend" badge.
Easily send promotional email campaigns.
Experiment with different sender's name and subject lines, and learn what works best for your audience.
Send promotional campaigns as SMS/text messages. Charged separately, per SMS.
Send promotional campaigns as web push notifications.
Automatically send a repeated newsletter to those who didn't open the first one.
Send unique discount codes that re auto-generated and synchronized with your store.
Display your products and the details in many different layouts.
Select from a variety of beautiful email templates that look professional and are easy to customize.
Edit images with our built-in Adobe Creative Cloud Connected image editor.
Automatically recommend your best sellers or your latest products on campaigns and automation. Only for Shopify and API integration.
Automatically import products into your emails while simply browsing your store.
Gamify your newsletters and double your click rates with our interactive Gift Box.
Offer discounts to your subscribers with an interactive lottery-like Scratch Card.
Using Nosto integration, promote the right products to the right audience in your campaigns and automated emails.
See which products and elements your subscribers clicked on.
Always know how much revenue each campaign, channel or automated workflow is generating.
Track how well each and every signup form converts visitors into subscribers, including contextual data.
Understand your campaign's performance with open, click, and deliverability rates, and more.
See the performance of your automation workflows with open, click, and deliverability rates, and more.
Helpful advice anytime you need it.
Response time under 5 minutes.
Dedicated staff member to help you get the most out of Omnisend's platform.
Switching platforms? We'll migrate your contacts and set up your Omnisend account to get you started in no time.
For maximum deliverabilty rates.
Dedicated on-demand assistance to improve your deliverability rates.
Get responses from all channels straight in the app.
Give different access levels for your marketing team members.
Build advanced automation for any of your business needs.
Have a clear history of changes in your account.
Get personal help from dedicated delivery manager.
Full guidance before starting with Omnisend.
Get support, help and recommendations from dedicated account manager.
Account security based on your needs.
Single way to sign-in into your account.
Account payments with invoices.
Will I be charged once the free trial ends?
Unless you choose to upgrade to the Standard or Pro plan, we won’t charge you when your trial ends. You’ll automatically be subscribed to the Free plan and can then upgrade to Standard or Pro whenever you want.
Do you count subscribers twice if I add them to two different lists?
We don't charge you for duplicate subscribers. Unlike other email marketing platforms, we count your subscribers only once, no matter how many lists they belong to.
What if I need to send more than my limit?
No worries—if you exceed your email sending limit on the Free or Standard plan, you can manually refill your email credits by updating your billing cycle right from your account. Users on the Pro plan can send unlimited emails per month; however, fair use policy applies in order to comply with our anti-spam policy.
What's the difference in price between yearly and monthly plans?
With the yearly plan we charge you the full amount for a year with up to 22% discount. This way, you get all the features and email credits for only 78% of the price. Choose the monthly option if you want to be charged on a monthly basis instead. The payments are due every 30 days for the monthly plan and 360 days for the annual plan, starting from your first payment.
I want to send SMS messages. How will I be charged?
You’ll be charged based on how much you use. The exact amount depends on the number of SMS messages you send and the recipient’s country. You can find the list of supported countries and price per SMS in Omnisend by going to Account > Billing > SMS pricing.
How can I buy ad credits?
In order to send SMS messages you’ll need to buy “credits”. Think about it as a prepaid account that you can top up or auto-refill if you run out of credits. The credits you don’t use will simply roll over to the next month. You can refill your credits by navigating in Omnisend to Account > Billing > Pricing plan > Refill ad credits.
Do you offer migration services?
We know that switching email and automation providers can be a pain. So when you’re ready to leave your generic email marketing provider and make the switch to sophisticated Omnisend’s omnichannel marketing suite, we’re here to help. Standard Migration package is offered free of charge for all Pro plan users but we also have Advanced Migration package which covers recreating your automation workflows, signup forms, email templates. Find out more here.
When can I expect to get an Account Manager?
If you're on a Pro plan, you're automatically assigned a dedicated Account Manager. Customers on a Standard plan with a sizeable subscriber list can also qualify for this service.
In what currency will you charge me?
All payments in Omnisend are processed in USD ($). Prices do not include VAT.
I have more questions. How can I reach you?
You can always get in-deptht answers on our Knowledge Base, or send us an email at support@omnisend.com. We'll be glad to answer all of your questions.
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