Email Campaigns
Signup Forms, Boxes & Pop Ups
Reports
SMS Campaigns & Automation
Automated Email Workflows
Audience Segmentation
24/7 Email & Chat Support
Free SMS credits included for the price of your monthly (or yearly) plan.
Push Notifications
Facebook Custom Audiences
Google Customer Match
Priority Support
Advanced Reports
Free SMS credits included for the price of your monthly (or yearly) plan.
Facebook Messenger
WhatsApp (extra charges apply)
Email Account Migration
Dedicated Account Manager
Deliverability Support
Custom IP Address
Available users per account.
Email sending limits. Fair use policy on Enterprise plan - 60x List.
Use email campaigns and automated workflows to reach your customers with relevant messages.
Reach your customers directly in their phones wherever they are with text messages.
Free SMS credits equal to the price of your monthly (yearly) plan
Sync your segmentsand segments to Custom Audiences, which allows you to retarget users who are familiar with your business and move them further down the marketing funnel.
Sync your segmentsand segments to Customer Match, which allows you to use your online and offline data to reach and re-engage with your customers across Search, Shopping, Gmail, and YouTube.
Collect web push notification signups and immediately engage with your audience
Connect Facebook Messenger and start sending automated messages to your customers throughout the customer journey.
Connect WhatsApp to use it as a channel in marketing automation. Available only upon request. Extra charges apply.
Recover shoppers who viewed products on your store but haven't added them to cart yet.
Send a receipt and provide seamless shopping experience for your customers right after they make a purchase.
Send automatic messages when the order is shipped.
Follow-up with your customers and ask for their feedback about the experience after purchase.
Create your own workflow and send automated messages triggered by a custom event.
No. of custom events you can create to use as triggers for automation.
Send any type of automated message listed above as an SMS. Charged separately, per SMS.
Segment entry and exit based automation allows you to use your segments more flexibly and create very precise automated workflows.
Make sure your inactive customers come back.
Get instant customer feedback within your campaigns.
Build the most sophisticated automation rules for any of your business needs.
The amount of time you're able to access tracking data.
See what pages, categories and items your visitors are browsing in real time.
See the browsing history and details of every anonymous and known user.
Personalized targeting based on subscribers criteria and behavior.
Import Omnisend's segmentsand segments into Facebook Custom Audiences with a few clicks.
Import Omnisend's segmentsand segments into Google Ads Audience with a few clicks.
Signups forms with a "Powered by Omnisend" badge.
Number of signup forms available on your website at the same time.
Available fields to collect subscriber's additional information.
Always-visible and non-intrusive signup widget that allows your visitors to opt-in at any time.
Assign rules and decide which visitors get a popup invitation, including when and where.
Use dedicated landing page for your marketing campaigns to collect new subscribers.
Award your visitors with a prize in exchange for their email address.
Newsletters with a "Powered by Omnisend" badge.
Easily send promotional email campaigns.
Experiment with different sender's name and subject lines, and learn what works best for your audience.
Send promotional campaigns as SMS/text messages. Charged separately, per SMS.
Automatically send a repeated newsletter to those who didn't open the first one.
Send promotional campaigns as web push notifications.
Send unique discount codes that re auto-generated and synchronized with your store.
Display your products and the details in many different layouts.
Select from a variety of beautiful email templates that look professional and are easy to customize.
Edit images with our built-in Adobe Creative Cloud Connected image editor.
Automatically recommend your best sellers or your latest products on campaigns and automation. Only for Shopify and API integration.
Automatically import products into your emails while simply browsing your store.
Gamify your newsletters and double your click rates with our interactive Gift Box.
Offer discounts to your subscribers with an interactive lottery-like Scratch Card.
Use conditional content blocks in automation workflows to tailor specific content to targeted customer segments.
Get instant customer feedback within your campaigns.
Promote the right products to the right audiences in your campaigns or automated emails.
See which products and elements your subscribers clicked on.
Always know how much revenue each campaign, channel or automated workflow is generating.
Track how well each and every signup form converts visitors into subscribers, including contextual data.
Understand your campaign's performance with open, click, and deliverability rates, and more.
See the performance of your automation workflows with open, click, and deliverability rates, and more.
Analyze campaign performance by creating custom segments .
Helpful advice anytime you need it.
Use Sender Policy Framework and Domain Keys Identified Mail protocols to increase your deliverability.
Response time under 5 minutes.
Dedicated Account Manager to resolve any questions or issues you have with your account.
Have a full account activity report.
Integration with Zapier.
Integration with Tidio via Zapier.
Integration with Facebook.
Integration with Smile.io
Integration with LoyaltyLion.
Integration with Yotpo.
Integration with ReCharge.
Integration with AfterShip.
Integration with ShipStation.
Integration with Intercom.
Integration with Stamped.io
Integration with Gorgias.
Integration with CartHook.
Integration with EasyShip.
Will I be charged once the free trial ends?
Unless you choose to upgrade to the Standard or Pro plan, we won’t charge you when your trial ends. You’ll automatically be subscribed to the Free plan and can then upgrade to Standard or Pro whenever you want.
Can I use all the Pro plan features while on a free trial?
Yes, you can explore all the Pro plan features and a variety of channels, including SMS, Push Notifications, Google Customer Match, Facebook Custom Audiences, and more. The only limitation on a Pro plan free trial is that you can send a maximum of 15K emails/month.
What if I need to send more emails than my limit?
No worries—if you exceed your email sending limit on the Free, Standard or Pro plan, you can manually refill your email credits from your account. Users on the Enterprise plan can send unlimited emails per month; however, fair use policy applies in order to comply with our anti-spam policy.
I want to send SMS. How will I be charged?
SMS sending costs are covered by SMS credits. If you sign up to either our Pro or Enterprise plan, you'll get free SMS credits included in your account monthly (or yearly for those on yearly plans). If you choose our Standard plan, you'll be able to get an SMS credits subscription.
How can I get SMS credits?
We add free SMS credits equal to the price of your monthly (yearly) plan if you choose either our Pro or Enterprise plan. If you sign up for our Standard plan, you'll need to get an SMS credit subscription to start sending texts. You can get an adjust your SMS credit subscription directly in your Omnisend account.
Will my SMS credits transfer to the next month?
Yes, they will. SMS credits have an expiration date of 60 days, meaning that if you don’t use them in the first month, you will be able to use them the next. This applies both to the free SMS credits that you get on Pro/Enterprise plans as well as to SMS credit subscriptions.
Do you offer migration services?
There is an option to get a paid full on-boarding and migration service for all Pro plan users, while all Enterprise plan users get an Advanced Email Account Migration package free of charge.
In what currency will you charge me?
All payments in Omnisend are processed in USD ($). Prices do not include VAT.
Which payment methods do you accept?
We accept VISA (credit, debit, prepaid), MasterCard (credit, debit, prepaid) and American Express (credit, prepaid) card payments. Discover, Diners Club, JCB, UnionPay cards are not supported.
Do you count contacts twice if I add them to two different segments?
We don't charge you for duplicate contacts. Unlike other email marketing platforms, we count your subscribers only once, no matter how many segments they belong to. We also don’t charge twice for the same contact that is subscribed to multiple channels, like SMS and email. With Omnisend, you’re only charged for your unique contacts.
What's the difference in price between yearly and monthly plans?
With the yearly plan we charge you the full amount for a year with up to 22% discount. This way, you get all the features and email credits for only 78% of the price. Choose the monthly option if you want to be charged on a monthly basis instead. The payments are due every 30 days for the monthly plan and 360 days for the annual plan, starting from your first payment.
When can I expect to get an Account Manager?
If you're on the Enterprise plan, you're automatically assigned a dedicated Account Manager. Customers on a Pro plan with a sizeable subscriber segment qualify for priority support services.
I have more questions. How can I reach you?
You can always get in-depth answers on our Knowledge Base, or send us an email at support@omnisend.com. We'll be glad to answer all of your questions.
