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Right Features for Each Step of the Customer Journey

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Visitor
1 step
Visitor
It can be difficult to make a connection with visitors. But with a great incentive and an easy sign-up form, you can use email capture forms to transform your visitors into subscribers and begin incentivizing that first purchase.
Subscriber
2 step
Subscriber
Send a welcome series across several channels to pull your new subscribers into your sales funnel.
Shopper
3 step
Shopper
When shoppers show concrete interest in a few of your products, you’ve got to keep that interest alive. Use website tracking to find the most popular products, and send abandonment workflows to keep those products in front of their eyes and help them decide to purchase.
Buyer
4 step
Buyer
Reinforce customer trust and gather important feedback to improve your relationship. Sending a great order confirmation message and getting customer reviews are a great way to bring a customer back to your site and reinitiate the customer journey.
Repeat buyer
5 step
Repeat buyer
Repeat buyers are your best customers, and it’s important to keep them as long as possible. Treat them well with order follow-up messages, cross-selling offers, and reactivate inactive customers.
1 step
Visitor
It can be difficult to make a connection with visitors. But with a great incentive and an easy sign-up form, you can use email capture forms to transform your visitors into subscribers and begin incentivizing that first purchase.
2 step
Subscriber
Send a welcome series across several channels to pull your new subscribers into your sales funnel.
3 step
Shopper
When shoppers show concrete interest in a few of your products, you’ve got to keep that interest alive. Use website tracking to find the most popular products, and send abandonment workflows to keep those products in front of their eyes and help them decide to purchase.
4 step
Buyer
Reinforce customer trust and gather important feedback to improve your relationship. Sending a great order confirmation message and getting customer reviews are a great way to bring a customer back to your site and reinitiate the customer journey.
5 step
Repeat buyer
Repeat buyers are your best customers, and it’s important to keep them as long as possible. Treat them well with order follow-up messages, cross-selling offers, and reactivate inactive customers.

Collect Visitor Information With Customizable Forms

Using a combination of forms and dynamic email capture features, offer your customers incentives and transform them into subscribers. Use custom fields to collect the information you need to communicate with them across channels, and get exclusive data on your customers.

Transform Subscribers Into Shoppers

Send an automated series to your newest subscribers to pull them into your sales funnel across several channels. Introduce your products and brand, let your customers know what you have to offer, and serve up the incentive to make their first purchase!

Send a Relevant Message to The Right Customer

Drive conversions by responding to shopping behavior with your omnichannel automation workflows. Bring a customer back to their browsing session with similar product recommendations, or bring them back to an abandoned cart by showing them what they showed interest for in the first place.

Foster Customer Loyalty and Repeat Purchase

Cross-sell and up-sell to your heart’s content, get key feedback from your customers, and offer incentives to pull them back for another purchase. Nurture the relationship you have with your customers with exclusive offers and updates on the products they’ll be sure to love.

All in one marketing automation tool

No more juggling tabs in your browser, you can do it all from Omnisend.

  • Channels
    Why limit yourself to just email? Integrate SMS, web push notifications, Facebook Messenger, and many more into your marketing mix.
  • Email Marketing
    Using easy-to-use drag-and-drop visual composer, you’ll create beautiful emails in minutes. With the customizable templates we offer. Minutes turn into seconds.
  • Automation
    Powerful automation means that you can count on the right message going to the right customer at the right time, every time.
  • Segmentation
    Sophisticated targeting is only made possible with segmentation so smart you’ll wonder how you got along without it. Create flexible segments based on shopping behavior or other criteria.
  • Forms
    A great email ROI starts with a great list, and building your list organically is made easy through static forms, popups, and landing pages.
  • Reports
    Easily track sales performance through different channels. Compare metrics from campaign to campaign and determine which kinds of messages best resonate with your customers.

Why Our Customers Love Us

Whether it’s the omnichannel features, our easy-to-use platform, or our outstanding support, our customers love us. It’s why we have thousands of 5-star reviews across Shopify, Capterra, and G2Crowd.

We’ve been able to generate more than $120,000 in less than a year with just this email automation feature.
– Dirk G.
Marketing Manager
By approaching the person at the right time with relevant information, you create trustworthiness around the brand. We increased organic signup by 140 %
– Diana O.
Marketing Director
We have generated the highest conversion rate with exit-intent pop up. Almost 20% of subscribers ended up making purchase.
– Andrea K.
Business Owner
Ready to see where Omnisend
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