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Bringing new visitors to your online store is important, but converting them into buyers is even more crucial. We know—it’s a big challenge to make meaningful connections with your customers on their customer journey. That’s where Omnisend comes in. From the customer’s very first visit to your store, to winning them back when they seem to forget you—use our wide range of features so you can start building long-lasting relationships with your customers in seconds.
The relationship with your customers starts from the first time they visit your online store, so be ready to greet them. Use our powerful, flexible signup forms to get to know them better from the first moment. Ask for their location, gender or birth date in exchange for great incentives and use this valuable information to personalize your messages.
First impressions matter, but engaging your subscribers is even more important. Everyone is tired of spammy and boring newsletters that don’t provide any value. With Omnisend you can engage your customers in a much more appealing way. Add unique discount codes or click-rate boosters like the Gift Box and activate your subscribers in no time.
Your customers have different habits and their behavior varies—and so should yours. See what they do and respond to their actions on autopilot with relevant and timely email or SMS messages. Others call it marketing automation, we think it’s just fundamental attention to your customers’ needs. Whether it’s reminding them about their abandoned cart or sending a receipt after their purchase—be there for each and every customer on the channel they prefer.
The first purchase is the beginning of a genuine relationship with your customer. Build up that relationship by nurturing your customers and providing more value to them. Automate your order follow-up and reactivation emails or text messages to give your customers more reasons to stick around. Be timely and relevant to let your customers know they’re valued.
Omnisend works with any ecommerce platform. Just name it.