The team behind your team

“We’ve been with Omnisend for over five years now, and honestly, it’s become such a core part of how we grow. Every time I reach out to support, I feel genuinely taken care of. Karen, Mathias, and the whole team make my job feel lighter - they’re quick, thoughtful, and always full of ideas that help our growth bloom even more.”

“Outstanding customer support! Even though I’m on the free plan at this moment, I was helped within 60 min and the support engineer was very kind and patient with me. I appreciate it and would consider paying for the upgrade once I need to scale my business.”

"I am generally not good at setting up anything technical but was very relieved to find 24/7 chat support with Omnisend. I ran into some small issues (they seemed big to me) during set up and they helped me right through. I didn't have to watch 10 videos or go to an FAQ. An actual, competent person helped me right through! For that alone, I highly recommend it.”

"Omnisend offers everything I need in an email platform for my size of business. The overwhelming difference to other platforms is the personalized customer care. I am extremely fortunate to have Matias as my Account Manager who is basically like having an additional member of the team. He is always recommending improvements and is extremely hands on in showing me how to use the platform.”

"Omnisend’s customer service—and especially their account managers—are truly outstanding. Our brand works directly with Gintare, and she is always ready to help with any questions. I always feel a high level of support and dedication from the Omnisend team, and their guidance has a real impact on achieving the best results for our brand.”

“I just switched over from a different platform. Love it so far! Monthly costs are a fraction of what I used to pay. Platform itself is nearly an identical user experience, making for a seamless transition. I was set-up with two account reps that have helped me transition my account and contacts list. They are awesome and have greatly helped with the account set-up. I have a regular meeting scheduled with a rep moving forward to help me with my account and best practices.”