How overlooked channels are winning retention for smart brands

45 min

Retention

About the session

Still relying on email to do all the heavy lifting? Join us to see how brands using SMS and push are driving higher engagement and faster repeat purchases. You’ll also get ideas to keep your retention strategy one step ahead.

You will learn:

What most brands get wrong about multichannel retention
How to combine email, SMS, and push without overwhelming your customer
How to use each channel to drive repeat sales

Speakers

Emory

Senior Account Expert

She’s on a mission to help brands keep more customers — and grow faster doing it. From smart flows to loyalty tactics, she’s seen what works.

Registration

You’ll get:

Recording

Live access

What’s coming up

Upcoming

Smarter segmentation: How to keep BFCM shoppers engaged by doing less

After the BFCM rush, the smartest brands don’t send more — they send better. In this session with Anna Rose Elkins from BAD Marketing, we’ll show you how to keep your new customers engaged through strategic segmentation. You’ll learn how to find your “Goldilocks zone” of engagement, use data to do less but convert more, and plan retention campaigns that actually work.

2025-11-04 15:00:00Z

Upcoming

Beyond the send: How to monitor and optimize your BFCM campaigns

Running campaigns is only half the battle — optimizing them is where the wins happen. Join us to learn how to break down your BFCM reports in Omnisend, avoid the mistakes most brands make, and turn numbers into revenue-driving decisions.

2025-11-05 15:00:00Z

Upcoming

Inbox or spam? How to monitor and protect your deliverability during BFCM

BFCM is noisy — but your emails don’t have to get lost in it. Join Boris, Senior Deliverability & Compliance Manager at Omnisend, and Ashley, Senior Deliverability Engineer at Sinch Mailgun, as they reveal the red flags most brands miss, how to read deliverability reports the right way, and how to adjust before inboxes shut you out this BFCM.

2025-11-11 15:00:00Z

Upcoming

Live giveaway

Don’t stop at BFCM: How to win the gifting season with smarter campaigns

BFCM is only the start of Q4. The real challenge is staying relevant through Christmas, Boxing Day, and the entire gifting season. This webinar gives you the toolkit to optimize deliverability, design, and messaging so your holiday campaigns drive consistent revenue.

2025-11-13 15:00:00Z

Upcoming

Campaign chaos? How Omnisend AI can fix your BFCM fast

The week before BFCM, and we’re not giving up — it’s the time to lock in. In this session, you’ll learn how Omnisend AI can help you finish your campaigns, optimize your targeting, and get ready to drive sales when it matters most.

2025-11-18 15:00:00Z

Upcoming

From one-time to lifetime: BFCM post-purchase flows that drive retention

BFCM brings in a wave of new customers, but most won’t return unless you make the first move. In this session, we’ll show you how to use post-purchase flows and segmentation strategies to turn one-time shoppers into repeat buyers who stick around.

2025-11-20 15:00:00Z

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