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SMS marketing

Email & SMS: Strong alone. Beautiful together.

Sometimes, when you combine two good things, they get transformed into something truly amazing. Like mac & cheese. Or peanut butter & jelly. Or email & SMS.

Reach more customers, build your brand faster, and get more sales by using SMS with your email marketing.

Combine email & SMS

Get free SMS on the Pro plan, or pay as you go

Email & SMS: Strong alone. <b>Beautiful together.</b>

Your customers
want to be all in

Your customers would love to get text messages about their shipping updates, order confirmations, or your product launches. They’re just waiting for you.

Simple & transparent pricing
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More ways to build & sell

By combining email & SMS, you're making more sales and engagement than using those channels alone

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Collect emails & SMS

With Omnisend's Multi-step forms, you can grab their phone number after they enter their email address

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It’s easier than ever

If you've ever sent a text message, you can send an SMS campaign with Omnisend's SMS builder

Email & SMS

Using email? You’re almost there

Email is great. It’s proven to work, and customers love it. But when you combine it with SMS, you don’t just get better engagement and happier customers — you also get more sales. Omnisend customers are seeing 47% higher conversions when they combine email and SMS in their campaigns.

Use email & SMS in automations
Using email? <span style='color: #2f8481'>You’re almost there</span>
SMS marketing

No, it’s not spam. And no, they’re not too old

54% of customers told Omnisend that they'd love to get promotional SMS from brands like yours. So why leave them hanging? Start sending out SMS and give your customers a faster way to hear from you.

Create your first SMS campaign
No, it’s not spam. And no, they’re not too old
Collect SMS subscribers

It’s easier than you think

Getting your customers' phone numbers with Omnisend's Multi-step forms is pretty easy. Instead of asking for everything at one time, Multi-step forms let your customers give you their email first, and then their phone number in the next step.

That way, you'll only text the people that want to get texts from you — while still grabbing the emails of those that don't.

Choose your email & SMS form template
It’s easier than you think
Pro plan

SMS will pay for your email

When you're on Omnisend's Pro plan, you get free SMS credits equal to the price of your plan. So if you're paying $100 for email on Pro, you get $100 in free SMS credits to text your customers around the world.

Basically, that means you're paying $0 for all the revenue you're getting through Omnisend — but only if you're actively using SMS.

Upgrade to the Pro plan
SMS will pay for your email

Faq

Where do I start with SMS marketing?

Here you can find simple steps and resources to help you begin using SMS effectively.

I have concerns about using SMS in my business. Will it annoy customers or be considered as spam?

It’s perfectly natural to have concerns about SMS and its effectiveness. We’ve answered the most common questions in this guide.

What if customers don’t want to receive SMS?

SMS is an opt-in channel, ensuring that you only reach engaged and interested customers. In this guide, we’ll walk you through SMS regulations and best practices to ensure compliance.

How do I collect SMS subscribers?

Omnisend has a number of signup forms to help make phone number collection fast and simple. This guide will take you through building a successful subscriber list.

Can I use SMS for different customer segments?

Absolutely. We can guide you on segmenting your audience and tailoring SMS campaigns to different audiences. This guide will cover everything you need to know about creating personalized and effective SMS campaigns for your audience.

How do I manage SMS credits and pricing?

Standard and Free plans both come with a one-off $1 worth of SMS. Pro plans have Free SMS credits equivalent to the price of the plan. The number of SMS messages you can send with the credits depends on the price of a single SMS in your recipients' countries. To add more SMS credits, check out this guide.

What if I’m already using other providers or don’t have time for SMS?

We understand your concerns. Our step-by-step approach and success stories highlight the benefits of integrating SMS without overwhelming your time.

What if I run into any issues with SMS?

While both email and SMS can yield quick results, it’s a journey that needs time. To help you prevent issues, it’s always beneficial to incorporate best practices, which you can find here.

As always, our award-winning Support is available 24/7 to help answer any questions. Reach out via live chat inside your Omnisend account or email [email protected]

Get plan recommendation