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Agency partner stories

How The Email Ace took their client from $0 attribution to $60 ROI

Jem has been doing email marketing for ten years. He works with sport and fitness brands, raffle companies, and many other small businesses at inflection points. He is, by his own description, a one-man agency and calls himself The Email Ace.

 

When one of his clients was sitting on an underperforming email channel with no visibility into what was working, Jem knew exactly what needed to change.

 

Watch the video below to hear his story.

How The Email Ace took their client from $0 attribution to $60 ROI
  • 60:1

    ROI in the first month on Omnisend

  • 100%

    popup submit rate

 

As you saw, Jem migrated Win Your Dream Bike from SendGrid to Omnisend in under a day — and within the first month, before A/B testing had even started, the brand was already hitting $60 return per $1 spent on email. The industry average is $40.

On top of that, once they set up the popups, the submit rate became 100%. None of that audience had been captured or added to Win Your Dream Bike’s email list before.

But Jem’s story isn’t just about one client win. It’s a good example of what happens when an experienced email specialist finds the right platform to build on — and the right team behind them.

What the Omnisend Agency Partner Program looks like in practice

Jem is one of hundreds of agency partners and freelancers who use Omnisend to deliver results for their ecommerce clients. And when we asked him about his experience as a partner (not just as a platform user) he didn’t have to think long.

“Your support is just leagues above any of the other platforms I work with. Whether it’s the team behind the chat for smaller questions, or the CSMs for bigger ones. I’ve worked closely with Alex, who’s the Agency Success Manager, and he’s great for sense-checking anything before it goes live. I can just drop in and say — I’m about to do this, it could be a little crazy, what do you think? And he’ll go in, take a look, and give real feedback. For me, that’s everything.”

The access to a real person who knows your accounts, understands your work, and can weigh in before something goes live — is exactly what the Omnisend Agency Partner Program is built around.

If you’re a freelancer or agency looking for a platform that works as hard as you do, it’s worth a conversation.

Learn more about the Omnisend Agency Partner Program.