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Omnichannel marketing resources

Our reports, success stories and library are here to provide you with ecommerce-focused, data-backed resources about omnichannel marketing and its best use cases.

Our analysis of 229 million BFCM emails shows that less is more

Our analysis of 229 million BFCM emails shows that less is more

We analyzed more than 229 million emails to look at the most popular BFCM email subject lines, phrases, and discounts used in emails and so much more.

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Behavioral marketing: Unlocking why your customers do what they do
Behavioral marketing: Unlocking why your customers do what they do
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Email, SMS, and push marketing statistics for ecommerce 2022
Email, SMS, and push marketing statistics for ecommerce 2022
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Reports

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Ecommerce statistics report: Email, SMS, and push message marketing (H1, 2021)
Ecommerce statistics report: Email, SMS, and push message marketing (H1, 2021)
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2020 ecommerce statistics report: Email, SMS & push messaging insights for 2021
2020 ecommerce statistics report: Email, SMS & push messaging insights for 2021
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BFCM 2022: Email, SMS, and push message statistics & trends
BFCM 2022: Email, SMS, and push message statistics & trends
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Ebooks

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Holiday email marketing lookbook: Fashion & apparel
Holiday email marketing lookbook: Fashion & apparel
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Why choosing an ecommerce-first email provider matters
Why choosing an ecommerce-first email provider matters
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The complete guide to omnichannel marketing automation
The complete guide to omnichannel marketing automation
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The 515 highest converting subject lines
The 515 highest converting subject lines
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Interviews

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‘Doing good’ and marketing with a purpose
‘Doing good’ and marketing with a purpose
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NFTs can fight fraud and increase customer loyalty
NFTs can fight fraud and increase customer loyalty
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Omnichannel retailing: Risks, rewards, & opportunities
Omnichannel retailing: Risks, rewards, & opportunities
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Podcast

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Email automation series: cart and browse abandonment with Kerrits
Email automation series: cart and browse abandonment with Kerrits
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Email automation series: lapsed-purchase messaging with Naked & Famous Denim
Email automation series: lapsed-purchase messaging with Naked & Famous Denim
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Email automation series: list growth & welcome messaging with FiGPiN
Email automation series: list growth & welcome messaging with FiGPiN
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Video resources

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Email marketing Order confirmation emails: best practices and examples
Order confirmation emails: best practices and examples

Let's take a look at how you can use your order confirmation email to drive conversions and boost sales. Learn the best practices today to satisfy your business and your customers.

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Email templates 12 thank-you email templates & examples for ecommerce
12 thank-you email templates & examples for ecommerce
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Email examples 7 best welcome email examples to engage your customers
7 best welcome email examples to engage your customers
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SMS marketing SMS marketing 101: examples, best practices and how to start
SMS marketing 101: examples, best practices and how to start
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