Sell more with better email & SMS

Get ecommerce-focused email & SMS marketing that makes it easier to grow your brand, get sales & build better relationships.

Drive sales on autopilot with ecommerce-focused features

See Features

15 must-have BigCommerce apps for conversions

Reading Time: 12 minutes

Ecommerce owners constantly seek ways to enhance their online stores — and with good reason. This is crucial for driving growth and boosting conversions.

Thanks to its extensive range of third-party apps, BigCommerce makes it easy to achieve this. The functionalities of these apps range from marketing automation to review collection and more.

There are 1,000+ BigCommerce apps available, differing in uses, features, pricing, ease of use, and more. As a result, finding the right ones for your business can be overwhelming.

To help you find the right ones, this blog will highlight 15 essential BigCommerce apps you must explore as a business owner. They’re designed to deliver maximum benefits at minimal costs.

Let’s get started.

Elevate your email marketing with Omnisend. Explore personalized messaging, robust analytics, and more.

Best BigCommerce apps for marketing

As a seller, your marketing needs are unique and varied. BigCommerce’s marketing apps can assist you in meeting those needs. 

These apps cover email marketing, advertising, loyalty programs, social media engagement, and more. Here are the top ones to consider.

1. Omnisend

Best BigCommerce apps for marketing: Omnisend homepage

Omnisend is a powerful marketing automation app. It empowers 100,000+ ecommerce stores to expand their reach and boost sales. 

This feature-rich app facilitates list building with landing pages and popups. It also offers a plethora of ready-made templates for easy email creation. Additionally, you can increase sales with its pre-built automation workflows. 

Omnisend also provides 24/7 email and live chat assistance to all customers, including those on the free plan. 

Rating 

4.47/5 stars

Pricing

  • Free: $0/month
  • Standard: $16/month
  • Pro: $59/month

Key features

  • Intuitive drag-and-drop builder
  • Interactive list-building forms
  • A Product Picker to easily integrate store products into emails
  • Smart segmentation and reactivation workflows
  • Comprehensive analytics and reporting
  • User-friendly landing page builder
  • Gamification features, such as the Wheel of Fortune
  • AI-generated email campaigns

Pros

  • Omnisend provides the ability to target different segments of your contacts through various channels, including email, SMS, and push notifications
  • It allows you to easily customize emails, SMS, and automated workflows via a drag-and-drop builder
  • It offers a free plan with full access to features
  • It easily integrates into your BigCommerce store, with contacts, products, and orders being synced automatically
  • Omnisend has an award-winning 24/7 customer support that’s available to all users
Begin your omnichannel marketing journey today with Omnisend. Grow your online store through email, SMS, and push notifications

2. Smile.io

Best BigCommerce apps for marketing: smile.io

Existing customers often spend more than new ones mainly because of their loyalty to your brand. Some of them may even be eager to provide referrals.

In line with this, Smile.io facilitates the creation and management of loyalty and referral programs. Its simple design features make program setup easy. You can create programs to track points, reward referrals, or offer exclusive memberships.

Rating

4.71/5 stars

Pricing

  • Free: $0/month
  • Starter: $49/month
  • Growth: $199/month
  • Plus: $999/month

Key features

  • Automatically assign or manually adjust reward points by customer name
  • On-site popups reminding customers of available points
  • Automatic point rewards for repeat purchases, social media shares, and birthdays
  • VIP program to boost customer retention
  • In-app analytics to monitor referral traffic and sales

Pros

  • Smile.io is easy to set up and use
  • With numerous basic customization options at lower tiers, it ensures alignment with your brand’s identity
  • It provides the option to add your logo, images, and messaging to enhance brand awareness

Cons

  • The free plan’s features are very limited and may not fully showcase the app’s functionality
  • Some users find the customization options lacking for highly specific branding needs

3. FavSEO

Best BigCommerce apps for marketing: FavSEO homepage

There are several BigCommerce apps that can handle your online store’s SEO needs. However, FavSEO is one of the strongest contenders. 

This app allows you to automate tasks like sitemap optimization. Merchants can easily optimize titles and meta descriptions for their entire catalog simultaneously. Additionally, the plugin conducts store SEO audits and rank tracking, providing insights into website performance and areas for improvement.

Rating

4.71/5 stars

Pricing

  • Free: No; 10-day free trial for BigCommerce stores
  • Standard: $799/month
  • Premium: $1299/month

Key features

  • SEO Score Card for an overview of store homepage SEO
  • SEO audit to identify and optimize products that need improvement
  • Bulk edit meta descriptions, alt tags, and title tags
  • Sitemap submission in just a click and finding crawling errors
  • Effortlessly track Google keyword rankings

Pros

  • FavSEO focuses on quality backlink creation rather than quantity
  • Audits and services are conducted manually by a team of expert SEO professionals
  • You’ll have access to responsive customer support via phone, email, Skype, and chat

Cons

  • Some reviewers mention challenges in canceling subscriptions after installation
  • It has limited capability to perform bulk edits on empty tags exclusively

Best BigCommerce apps for merchandising

How you showcase and arrange your products can make all the difference in attracting customer attention and growing your online store. 

BigCommerce offers a plethora of apps tailored specifically for merchandising. Let’s explore some of the best ones.

4. Yotpo

Best BigCommerce apps for merchandising: Yotpo

Reviews are vital for building trust and loyalty among customers. They also help in creating a solid brand reputation. This is why ecommerce enterprises are prioritizing review marketing strategies.

Yotpo specializes in collecting user-generated content and integrating it into your online store. This can help you attract new customers, strengthen customer relationships, and drive sales.

Rating

4.59/5 stars

Pricing

  • Free: $0/month
  • Starter: Starts at $15/month
  • Pro: Starts at $169/month
  • Premium: Custom pricing

Key features

  • Automated review requests synced with orders from your BigCommerce store
  • Customizable widgets to encourage feedback
  • Social curation tool for discovering top customer content
  • On-site widgets to display reviews on relevant product pages
  • Ability to showcase customer photos and videos on product listings

Pros

  • Yotpo boasts official partnerships with Google, Facebook, and Instagram, allowing you to streamline review synchronization
  • It’s optimized for mobile devices, allowing you to complete review forms within email apps on smartphones
  • It provides numerous integrations, including with AdRoll, HubSpot, and Zendesk

Cons

  • Some users report challenges with customer support responsiveness and issue resolution
  • The pricing plans are slightly expensive, especially for small businesses
  • Customization options for displaying reviews and widgets are limited

5. Shogun Page Builder

Best BigCommerce apps for merchandising: Shogun page builder

Building your ecommerce store doesn’t have to be limited to pre-made templates. With Shogun Page Builder, you’ll have more freedom when customizing your site.

Renowned for its user-friendly interface, Shogun lets you create galleries, videos, blog posts, and more. What’s more, all of this can be accomplished without the need for coding.

Rating

4.81/5 stars

Pricing

  • Free: No; 10-day free trial
  • Build: $39/month
  • Grow: $249/month
  • Advanced: $499/month

Key features

  • Create custom page structures and integrate dynamic content with ease
  • Ability to display segment-specific content
  • A/B testing capabilities on all Shogun-created pages
  • 30+ customizable templates for landing pages, product pages, and more
  • Comprehensive built-in analytics

Pros

  • Shogun Page Builder accelerates page loading time for improved SEO
  • The app provides access to technical support experts worldwide, which is a rarity among integrations
  • It’s well-suited to developers or large-scale businesses managing multiple stores

Cons

  • Its live chat support is exclusive to higher-tier plans
  • It lacks a free plan and is much more costly than other apps with a similar offering

6. Product Merchandiser

Best BigCommerce apps for merchandising: Product merchandiser

Imagine having complete control over your storefront, where you could showcase products to your target audience when they’re most likely to engage. BigCommerce apps like Product Merchandiser make this possible.

This app makes product reordering easy via drag-and-drop. It’s compatible with Headless or Stencil storefronts, and it eliminates issues about catalog discrepancies or frontend content complications.

Rating

4/5 stars

Pricing

  • Free: No; 14-day free trial
  • Paid version: $49/month

Key features

  • Reorder products site-wide as the default sort order
  • Option to customize product sorting within individual categories
  • Automation rules to update orders based on specified criteria
  • Accommodates catalogs of up to 50,000 SKUs
  • Control product visibility and display options with list or grid views

Pros

  • Product Merchandiser is compatible with BigCommerce Multi-Storefront and supports up to five storefronts
  • It has a straightforward installation process with a one-click setup
  • The app features a user-friendly drag-and-drop interface

Cons

  • The failure to auto-sync with BigCommerce can lead to glitches and unreliable functionality

Best BigCommerce apps for dropshipping

Dropshipping is a retail fulfillment method where the store doesn’t keep the products it sells in stock. Instead, when a customer places an order, the store forwards the order to a third-party supplier who then ships the products directly to the customer.

BigCommerce apps can streamline the dropshipping process by automating tasks like order fulfillment, inventory management, and marketing. 

Here are some of the popular BigCommerce apps for dropshipping.

7. Printful

Best BigCommerce apps for dropshipping: Printful

Being a print-on-demand (POD) dropshipping service, Printful lets you offer custom apparel, accessories, and homeware without keeping inventory. 

You can simply design your products and set your prices, and Printful takes care of the rest — printing, fulfillment, and shipping directly to your customers.

Rating

4.1/5 stars

Pricing

Printful operates a pay-per-product pricing model for printing and fulfillment.

Key features

  • Wide variety of products (320+ items) to create and customize with your designs without keeping inventory
  • Easy-to-use design tool for product mockups and ads
  • Seamless integration with your BigCommerce store
  • Global network for automated order fulfillment
  • Real-time order tracking
  • Custom product packaging 

Pros

  • There are no monthly fees, you only pay for the printing and fulfillment of each product you sell
  • With customizable packaging options, you can maintain complete control over your brand 
  • It offers a wide product range to cater to diverse customer preferences
  • Printful provides complete control over your product price

Cons

  • Printful has minimum order quantities for some products
  • You have limited control over production

8. Shipstation

Best BigCommerce apps for dropshipping: shipstation

ShipStation is a multi-channel fulfillment platform that helps BigCommerce merchants streamline their shipping operations.

It centralizes all your shipping needs into a single platform, allowing you to manage orders, print shipping labels, and track shipments across multiple carriers, all from one place. 

Rating

3.78/5 stars

Pricing

  • Free: No; 60-day free trial
  • Starter: $9.99/month (up to 50 shipments)
  • Bronze: $29.99/month (up to 500 shipments)
  • Silver: $59.99/month (up to 1,000 shipments)
  • Gold: $99.99/month (up to 2,000 shipments)

Key features

  • 300+ integrations
  • Import orders from all your BigCommerce stores and other selling channels into a central location
  • Multi-carrier shipping with discounted rates, including USPS, FedEx, UPS, and DHL
  • Automated workflows for shipping tasks, including label generation, order routing, and shipment tracking
  • Label printing with customizable templates
  • Branded return portals for customers

Pros

  • You can negotiate and secure competitive shipping rates to reduce fulfillment costs
  • It automates repetitive tasks and streamlines your fulfillment process
  • You can provide a superior customer experience with branded return portals, real-time tracking information, and consistent branding on shipping labels
  • ShipStation is a scalable solution that can accommodate the growing demands of your business

Cons

  • ShipStation offers a tiered pricing structure based on the number of shipments you process per month. Higher volume merchants may find that the cost scales as their business grows
  • While ShipStation is user-friendly, there’s a slight learning curve associated with setting up automation and workflows

9. ShipperHQ

Best BigCommerce apps for dropshipping: ShipperHQ

This is an all-in-one solution for managing your shipping experience at checkout for BigCommerce. 

This BigCommerce app simplifies the shipping process, providing real-time rates, automated shipping rules, and shipping analytics. 

Rating

4.12/5 stars

Pricing

  • Free: No; 15-day free trial 
  • Essentials: $75/month for two carriers
  • Starter: $200/month for four carriers
  • Standard: $350/month for six carriers
  • Advanced: $600/month for eight carriers
  • Enterprise: Custom pricing

Key features

  • Control over shipping rates and options
  • Automated shipping rules based on order weight, dimension, and destination
  • An extensive network of 50+ live carriers and local delivery solutions
  • Ability to show delivery dates
  • Automate the process of getting shipping rates from multiple warehouses
  • Ability to connect your checkout with post-order fulfillment
  • In-store pickup with a display of all pickup locations or within a limited radius

Pros

  • ShipperHQ provides accurate shipping rates, which ensures you remain profitable while offering competitive prices
  • With ShipperHQ, you can present reliable delivery date estimates to your customers
  • The user-friendly interface makes it easy to set up and use the app
  • The extensive carrier network provides a wide range of shipping options to meet your business needs

Cons

  • ShipperHQ can be expensive, especially for businesses that require advanced features
  • Some of the core features aren’t available on the lower-tier plans

Best BigCommerce apps for payments

Streamlining your checkout process and offering secure payment options can boost your online store’s conversions and enhance customer satisfaction.

Fortunately, the BigCommerce app marketplace provides many options to improve your payment processing. 

Here are some of the popular options worth noting. 

10. Signifyd

Best BigCommerce apps for payments: Signifyd

As a fraud protection solution, Signifyd can protect your BigCommerce store from fraudulent transactions and chargebacks. 

It uses advanced machine learning algorithms and a vast network of data to analyze each transaction in real-time. This ensures that legitimate orders are approved while fraudulent ones are blocked.

Signifyd’s advanced technology provides an industry-leading guarantee. You’ll never be charged back for any fraudulent orders that it approves.

Rating

4.10/5 stars

Pricing

  • Standard: $1,500/month + 0.8% per approved order
  • Enterprise: Custom pricing 

Key features

  • Real-time fraud analysis using machine learning algorithms
  • Chargeback guarantee for approved fraudulent orders
  • Seamless integration with BigCommerce
  • Customizable rules and settings to fit your business needs
  • Detailed reporting and analytics to track fraud trends
  • 24/7 customer support and dedicated account management

Pros

  • Signifyd helps you reduce fraudulent chargebacks and protect your revenue
  • You can increase your order approval rates by approving legitimate orders that might otherwise be flagged as fraudulent
  • It lets you automate manual tasks associated with fraud prevention
  • It’s easy to set up and integrate with your BigCommerce store

Cons

  • The core functionalities are pre-configured, which may offer minimal flexibility for merchants seeking highly customized fraud prevention solutions
  • Pricing may be higher compared to other payment solutions

11. Recharge

Best BigCommerce apps for payments: recharge

You can create subscription plans, offer exclusive discounts to subscribers, and track customer activity — all within this user-friendly platform. Recharge integrates with various payment gateways, allowing secure and reliable transactions for your BigCommerce store. 

Rating

4.0/5 stars

Pricing

  • Standard: $99/month + 1.25% + 19¢ per transaction
  • Pro: $499/month + 1% + 19¢ per transaction
  • Custom: Custom pricing

Key features

  • Customizable subscription options for flexible billing cycles and product offerings
  • Automated billing and payment processing for customer transactions
  • Detailed analytics and reporting tools to track subscription performance and customer behavior
  • Customer portal for self-service account management and subscription customization
  • Unified checkout for all carts, including subscriptions and one-time purchases

Pros

  • Recharge supports multiple payment gateways for customer transactions
  • It provides a comprehensive suite of subscription management features
  • It offers customizable subscription plans and products to cater to diverse customer needs
  • This BigCommerce app offers robust analytics and reporting tools to track and optimize subscription performance

Cons

  • It may not be fully compatible with complex multi-storefront setups
  • Integration with other platforms can be complex if they use modifiers

12. Sezzle

Best BigCommerce apps for payments: Sezzle

The Sezzle payment app is a buy now, pay later solution that seamlessly integrates with BigCommerce stores. 

The app allows customers to split their purchases into four interest-free payments, spread over six weeks, without impacting their credit scores. Sezzle supports various industries, so is a versatile solution for many ecommerce businesses.

Rating

4.82/5 stars

Pricing

Sezzle’s pricing model includes transaction fees based on a percentage of each sale, with specific rates available upon request. 

Key features

  • Multiple payment methods, including credit cards and bank accounts
  • Robust analytics to track customer behavior and manage payment plans
  • A comprehensive dashboard to track transactions and customer data
  • Multi-industry support 
  • Real-time reporting on transactions

Pros

  • Sezzle provides the ability to spread payments over time, which may encourage customers to add more items to their carts, potentially increasing your average order value and sales volume
  • The real-time reporting and analytics features can help you track sales and optimize payment strategies

Cons

  • The transaction fees associated with Sezzle may be higher than traditional payment methods.

Best BigCommerce apps for customer service

Offering timely and effective customer support can create a positive brand image that sets you apart from competitors. 

Moreover, good customer service can lead to increased customer retention and positive word-of-mouth. For businesses operating on BigCommerce, there are several apps that can empower you to streamline your customer support operations. 

Here are some of the top ones. 

13. JivoChat

jivochat

Unlike some other BigCommerce apps for customer service, JivoChat is an omnichannel app. This means that you can send and receive customer communications from various channels on the app.

This BigCommerce app allows connection across four platforms: live chat, Facebook, phone, and email. You can have a phone number in 50+ countries to communicate with customers using professional features like routing, call recording, transfers, and more.

Rating

4.20/5 stars

Pricing

  • Free:  No, 14-day free trial 
  • Basic: $0/month
  • Professional: $12/month
  • Enterprise: $44/month

Key features

  • Real-time chat feature to engage with customers promptly 
  • Multichannel communication via chat, email, phone, and social media from a single platform
  • Visitor monitoring tool to track visitor behavior 
  • Automatic language translation for chats
  • CRM integrations and mobile SDK
  • Customizable chat widget to match your brand’s aesthetics and messaging
  • Automated routing to the most suitable agent based on skills and availability

Pros

  • JivoChat simplifies customer support by integrating multiple channels and providing real-time conversations
  • It offers customization options to align with brand identity
  • This BigCommerce app offers a free plan for customers to try out its features before making a commitment

Cons

  • JivoChat has limited automation features and customization options with the widget

14. Gorgias

gorgias

Gorgias is a help desk and live chat platform that centralizes all customer communication channels, including email, social media, phone, and chat.

Since this app integrates easily with BigCommerce, you can access order information, customer details, and more directly within the Gorgias interface. This allows you to provide personalized customer support with each interaction.

Rating

4.59/5 stars

Pricing

  • Starter: $10/month
  • Basic: $60/month
  • Pro: $360/month
  • Advanced: $900/month
  • Enterprise: Custom pricing

Key features

  • A ticketing system that centralizes your communication channels
  • Automated responses and macros for efficient support
  • Customer sentiment and intent detection for support ticket
  • Native integration with BigCommerce for order and customer data
  • Performance analytics and reporting

Pros

  • Gorgias is loaded with features to streamline customer service operations
  • It makes customer service management easier by providing a centralized platform for all communication channels
  • Detailed customer information and order data are accessible within the platform

Cons

  • The pricing may be a bit steep for smaller businesses, especially since the core features are accessible only on higher-tier plans

15. LiveChat

livechat

LiveChat provides real-time customer support directly on your BigCommerce store. You can resolve customer inquiries quickly and easily, answer product questions, and offer personalized shopping advice — all through a convenient chat window.

The app integrates with your BigCommerce store, so you can see customer browsing history and past orders. You can also customize the chat widget to match your store’s branding. Lastly, you can automate messages for prompt responses to general queries. 

Rating

4.20/5 stars

Pricing

  • Starter: $24/month
  • Team: $49/month
  • Business: $69/month
  • Enterprise: Custom pricing

Key features

  • Unlimited chats and file sharing
  • Customizable branding and chat widgets
  • Chat history and canned responses
  • Advanced integrations with BigCommerce and other platforms
  • Customizable chat routing and escalation rules
  • Real-time analytics and performance tracking
  • In-chat product recommendations 

Pros

  • You can chat with customers directly on your store’s website
  • It provides advanced analytics and performance tracking to optimize support operations
  • LiveChat offers customizable branding and chat widgets for a professional look

Cons

  • Compared to phone calls, text-based customer support may make it harder to resolve complex customer issues 

Wrap up

There is a wide selection of BigCommerce apps to enhance every facet of your online business. From marketing automation and customer service to dropshipping and payments, there are tools to streamline almost every task.

This article explored 15 BigCommerce apps that can elevate your store’s functionality and performance. By leveraging these apps strategically, you can streamline operations, optimize conversions, and drive sales growth.

Grow your BigCommerce store through omnichannel marketing with Omnisend
Avatar
Article by
Karolina Petraškienė

Karolina is a writer, content marketer, and email enthusiast at Omnisend. When she's not curating articles, you can find her in the woods challenging herself in hiking boots or off-roading her bike.