Shopify Reviews is one of the most popular product reviews apps on Shopify, with roughly 500,000 websites using this app. However, Shopify recently announced that they would sunset the Shopify Product Reviews app on May 6, 2024.
Here are a few things merchants using Shopify Product Reviews can do, depending on actions taken before or after the May 6 sunset date.
Before May 6: Export & migrate reviews
Many merchants may not know it, but on May 6 all the reviews you collected will be deleted.
There are no plans on Shopify’s side to proactively send a CSV file or provide other data export to help merchants back up their reviews.
The only way to avoid losing the reviews you collected through Shopify Reviews is to migrate to a new reviews product before May 6.
There are many apps that can help you continue collecting & displaying reviews on your store. Some of these are standalone review apps, while others have reviews embedded within their larger product.
Add reviews to your Shopify store – then use Omnisend to make every one count
Moreover, if your website wasn’t indexed by the Wayback Machine at all, you won’t have anything to look at.
If you find previous versions of your website on the Wayback Machine, you’ll have to create a CSV file and manually copy & paste reviews and ratings from your archived website into the sheet.
Beyond that, not much else is known at the moment – besides starting your review collection process fromscratch.
In fact, it’s best to plan for the future and migrate your reviews today. That will save you tons of headaches after Monday, May 6.
Bernard is the Sr. Director of Communications & Creative at Omnisend, with a passion for good research, helping ecommerce businesses with their marketing automation needs, and beating absolutely everyone in Mario Kart 64.
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