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11 best Shopify abandoned cart apps in 2025

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Reading Time: 16 minutes

Every abandoned cart is a missed opportunity — but it doesn’t have to stay that way. With the right Shopify abandoned cart app, you can recover lost sales by sending timely reminder messages, displaying targeted popups, and creating personalized campaigns to re-engage customers who left without completing their purchase. 

Abandoned cart automation is more than just a “nice-to-have” — it’s a game-changer for increasing conversions and building customer loyalty. These apps offer powerful tools to reduce drop-offs, encourage shoppers to finish their purchases and keep your store top of mind.

Plus, the right abandoned cart app for your business will help ensure you’re sending messages promptly and consistently engaging with your target customers. To help you streamline your recovery campaigns, we’ve compiled a list of the 11 best Shopify apps for abandoned carts below.

Recover abandoned carts with targeted emails, SMS, and push notifications with Omnisend

We’ll cover:

  1. Omnisend
  2. Tidio
  3. PushOwl
  4. Cartly
  5. Persistent Cart
  6. Keeper
  7. CK: WhatsApp Chat & Abandoned
  8. Adoric
  9. RecoverMyCart
  10. SMSGo
  11. Uppush Abandoned Cart Recovery

1. Omnisend

Shopify App Store rating: 4.7/5

Omnisend on Shopify
Image via Shopify App Store

Omnisend is the most complete marketing automation app for Shopify. Designed specifically for ecommerce retailers, it naturally includes powerful abandoned cart recovery features.

You can easily combine email, SMS, and more for a truly omnichannel Shopify abandoned cart strategy. Omnisend can help you do all that for approximately 40% cheaper than other leading abandoned cart apps on Shopify.

Plus, you can get started with Omnisend’s free plan, which includes 250 contacts, 500 emails per month, and 500 web push notifications per month — giving you the features you need to automate your abandoned cart emails and notifications easily.

Learn how to create high-converting abandoned cart emails with the help of Omnisend:

Features

  • Advanced segmentation: Break your audience down into smaller, more specific categories for more personalized and relevant abandoned cart messages
  • Pre-built automations: Save time with effective pre-built abandoned cart workflows created specifically for ecommerce and backed by data
  • Drag-and-drop builder: If you want to customize your Shopify abandoned cart recovery emails, you can do so with intuitive drag-and-drop functionality 
  • SMS and push integration: Seamlessly add SMS and push notifications into your abandoned cart workflows for urgency and time-sensitive deals
  • Powerful analytics: Discover exactly what’s working and what needs a few tweaks with in-depth analytics and actionable insights

Why choose Omnisend?

With its focus on powerful automation, Omnisend makes good on its promise of increasing your sales, not your workload. Workflows are quick to set up and run seamlessly in the background, driving sales on autopilot and drastically reducing your Shopify abandoned cart rate.

See just how quick it is to create your fully functional automated abandoned cart recovery workflow in Omnisend:

cart abandonment automation workflows using Omnisend
GIF via Omnisend

Another useful feature of Omnisend is the ability to track visitors with cookies, so you can send abandoned cart messages to visitors who aren’t yet subscribed to your list. What’s great is that all features are accessible on its free plan, so you can get started right away. 

Pricing

Omnisend offers a very generous free plan, which gives you access to all the platform’s features, including analytics and advanced segmentation. The Standard and Pro plans start at $16/month and $59/month, respectively, and provide increased email and SMS sends.

Explore new ways to grow your Shopify store by connecting it to Omnisend. Start free today and access all features immediately.

2. Tidio

Shopify App Store rating: 4.7/5

Tidio on Shopify
Image via Shopify App Store

Tidio prevents cart abandonment at its source by reaching out to shoppers while they’re still shopping. Using smart exit-intent technology, this Shopify abandoned cart app displays automatic reminders via chatbots. You can also “catch” customers in real-time with live chat.

Features

  • Pre-built cart abandonment chatbots: For quick setup and start
  • Drag-and-drop editor: To easily customize chatbots without coding skills
  • Multiple languages: Provide an international outreach
  • Automated responses: For cart recovery, discounts, FAQs, greetings, quick replies, upsell, and surveys

Why choose Tidio?

Tidio’s cart recovery chatbots appear instantly after cart abandonment and can appear on multiple pages of your website. You also have the option to chat with shoppers in real-time via live chat and offer them special deals to complete their purchases. 

And it’s not just chatbots and live chat — Tidio offers cart abandonment emails, too.

Pricing

Tidio has a free version that offers Chatbot conversations with up to 100 visitors per month. Paid plans start at $29/month and include more features, like chatbots.

Live chat is also a powerful weapon for sales. Here’s a link on how to optimize conversions with live chat.

3. PushOwl

Shopify App Store rating: 4.9/5

PushOwl
Image via Shopify App Store

PushOwl could also be considered one of the best Shopify apps for abandoned carts. It specializes in highly visible push notifications that are sent directly to mobile or desktop users. These are great for quick cart abandonment reminders as they’re instant and don’t require the user to open anything. Retailers use PushOwl primarily for its effective cart recovery feature. 

Features

  • Segmentation: Create targeted groups based on demographics and send more personalized messages to each of these customer groups
  • Cart reminder sequence: A pre-built, easily customizable automated workflow sends a series of three different messages designed to elicit urgency and bring customers back to the checkout
  • Dynamic hero images: A hero image of the abandoned product is dynamically generated and displayed on the push notification, helping customers remember what they missed

Why choose PushOwl?

With its focus on maximum visibility, PushOwl is ideal for short, sharp cart abandonment messages that are easy to consume. Push notifications are particularly effective for mobile users, so retailers with a high percentage of mobile shoppers can expect great results. 

Analytics is also a strong point of PushOwl. You’ll get actionable insights on every cart recovered, the total revenue generated, and how different abandoned cart messages are performing.

Pricing

PushOwl offers a Basic Bundle, which is a free plan with limited features. The Plus Bundle comes with cart recovery features for $19/month, and the Power Bundle is $79/month for access to all of PushOwl’s features.

More businesses are using SMS messages for marketing. In 2023, brands sent 55 million more SMS campaigns year-over-year, with automated sends increasing twice as much compared to the previous year.

Get started with SMS marketing: 

SMS program: How to start in four simple steps 

SMS marketing: The definitive guide (with examples)

How to improve SMS deliverability (explanation, tips & reasons)

4. Cartly

Shopify App Store rating: 4.8/5

Cartly on Shopify
Image via Shopify App Store

Cartly is a simple and effective cart recovery app that retargets users via automated email marketing and push notifications. You can also include incentives, such as discount codes, and create engaging messages with gamified content that customers can interact with.

“Wheel of Fortune” is an excellent example of gamified content that allows customers to “spin the wheel” to win various discount prizes they can use on their next purchase.

Features

  • Easy-to-use automation: The pre-built Abandonment Protector feature is quick to set up and automates a series of abandoned cart recovery emails for order recovery 
  • Mixed retargeting strategy: Combine email campaigns, push notifications, and cart reminders for maximum visibility
  • Interactive discount form: Increase engagement and offer tempting incentives with a fun Spin the Wheel game

Why choose Cartly?

The introduction of a gamified element helps Cartly stand out from the crowd. Gamification is an effective and increasingly popular strategy in ecommerce. Its interactive features, such as Wheel of Fortune, significantly enhance user engagement and participation.

Pricing

Cartly offers a free plan with limited features. The Pro plan with cart recovery costs $14.99/month.

5. Persistent Cart

Shopify App Store rating: 4.7/5

Persistent Cart on Shopify
Image via Shopify App Store

Persistent Cart is a Shopify abandoned cart app with device syncing capabilities. The app allows customers to sync their accounts — and shopping carts — across multiple devices. So, if someone shops your store on their desktop and adds an item to their cart, Persistent Cart automatically syncs this info so they can pick up where they left off if they want to check out on mobile.

Device syncing makes it convenient for customers to shop for and add their favorite items from whatever device they’re using. This prevents shoppers from losing the items saved in their carts for later purchases while increasing your sales.

Features

  • Automatically sync carts to account: Never lose sales again due to items not appearing in carts on other devices
  • Quick and easy installation: One-click installation for immediate use
  • Popup alerts: Shows items in a customer’s cart when they log into another device

Why choose Persistent Cart?

Shoppers often use their carts as a “save for later” place and regularly change devices throughout the day. Persistent Cart keeps items synced and easily accessible, preventing lost sales and the need for customers to search for products again. 

Pricing

Persistent Cart starts at $4.99/month and up to $99.99/month, making it affordable for most stores. The pricing tiers depend on your Shopify plan (Shopify, Shopify Advanced, Shopify Plus).

6. Keeper

Shopify App Store rating: 4.3/5

Keeper cart abandonment app
Image via Shopify App Store

Similar to Persistent Cart above, Keeper works to keep shopping carts synced over multiple devices. Having saved items accessible at all times is convenient for the customer and reduces your abandoned cart rates. 

Features

  • Set and forget installation: Simply install, and Keeper works automatically in the background
  • Merge carts: Customers can merge carts from their previous sessions to have all of their items in one place
  • Seamless experience: Items are always available in carts across all devices

Why choose Keeper?

Keeper is a free app that works seamlessly in the background to keep customer carts synced. While this might seem a basic feature, you may find that you’re losing sales without it. Inconvenienced customers may leave your store for a better experience.

Some users have reported errors in syncing, with orders being doubled in the cart and causing confusion for customers. However, it’s worth trying this free app and upgrading to a paid version, such as Persistent Cart, if problems arise.

Pricing

Keeper is a free app with no paid plans.

7. CK: WhatsApp Chat & Abandoned

Shopify App Store rating: 5/5

WhatsApp on Shopify
Image via Shopify App Store

WhatsApp is the most-used mobile messenger app, with over two billion active users worldwide. CK: WhatsApp Chat & Abandoned allows you to send unlimited cart recovery messages over this massively popular channel and close more sales.

You can also use the WhatsApp automation feature to streamline promotional messaging, customer support, and abandoned cart reminders. Simply create your message and schedule it to be sent when you want.

If your WhatsApp customer contacts can’t receive the message, you can have the app automatically send an SMS message to their mobile number. This ensures customers are getting your updates, further increasing engagement and conversions.

Features

  • Automated recovery: Send automated messages to WhatsApp contacts when they abandon their carts
  • Manual recovery: Reach out personally over WhatsApp with special deals and incentives to complete the purchase
  • Smart SMS fallback: If a customer can’t be reached via WhatsApp, an SMS is automatically sent to their mobile number instead

Why choose CK: WhatsApp Chat & Abandoned?

Customers love being contacted on the channels that they are most comfortable on. For many people, WhatsApp will be their preferred channel. With CK: WhatsApp Chat & Abandoned, you can send cart recovery messages directly to their phones, increasing your chances of conversion.

Pricing

CK: WhatsApp Chat & Abandoned has a free version that offers basic features and up to 100 manual cart abandonment recovery messages. The VIP plan is $9.99/month for unlimited manual cart recovery messages, and the Advanced plan is $29/month for custom template messages and automation using your mobile number.

8. Adoric

Shopify App Store rating: 5/5

adoric
Image via Shopify App Store

Adoric allows you to run on-site Conversion Rate Optimization web messages, and with its automated wizard, you don’t need to design or code anything. Its user-friendly dashboard makes it easy to create engaging customer experiences via content like “Spin the Wheel,” cart upsells, free shipping discounts, and more. 

Adoric’s fully automated popups and widgets are ready to use and make it easy to add to your Shopify store — simply choose the smart or manual strategy, select your store page, and publish your abandoned cart message.

With the Cart Abandonment and the Cart Recovery campaigns, you can save uncompleted purchases and abandoned carts when shoppers return to your site. Plus, you can customize each campaign with detailed targeting, smart filters, and Adoric’s design customization tools.

Features

  • Multiple devices: Create a sharp look and feel for mobile, desktops, and tablets with one click
  • No coding is needed: Adoric pulls the information from the cart and recognizes the relevant audience
  • Get assisted revenue report: You have a dashboard reporting how much money Adoric assisted you in earning from abandoned cart campaigns

Why choose Adoric?

With 52% of consumers buying a product directly as a result of an email they received in the last year, Adoric offers a smart and easy-to-implement solution to save these abandoned carts.

With no coding needed, a list of ready-to-publish designed templates, and a dashboard with assisted revenue from carts, Adoric becomes a wise choice for your store.

Pricing

Adoric’s pricing is tiered and based on the volume of store orders you have each month. That said, it has a free plan for up to 20 orders, and paid plans start at $4.99/month for up to 100 orders. Here are the other pricing tiers:

  • $9.99/month for up to 200 orders
  • $24.99/month for up to 500 orders
  • $49.99/month for up to 1,000 orders
  • $99.99/month for up to 2,000 orders
  • $179.99/month for up to 4,000 orders
  • $299.99/month for up to 7,000 orders
  • $399.99/month for up to 8,000 orders

All paid plans expand on Adoric’s features, including email support, A/B testing, and more.

9. RecoverMyCart

Shopify App Store rating: 4.6/5

RecoverMyCart
Image via Shopify App Store

An essential tool for ecommerce stores on Shopify, RecoverMyCart is designed to tackle cart abandonment. To help recover lost revenue, this tool provides popups, cross-device carts, and abandoned cart email customization.

Create engaging, on-brand messages for your customers with customizable email designs where you can add your brand logos, edit email text, and choose a schedule for sending your messages. RecoverMyCart offers pre-built templates that have been optimized to generate conversions and leads to your store.

It also offers exit popups and Facebook Messenger reminders that can help you recapture the attention of prospects and convert them into loyal customers. Plus, the app’s cross-device syncing capabilities ensure customers can access their accounts and the items they add to their shopping carts from any device — mobile or desktop.

Features

  • Email customization: Create visually appealing, customized abandoned cart emails that resonate with your brand 
  • Multi-channel recovery: Beyond emails, RecoverMyCart allows for recovery through Facebook Messenger reminders 
  • Cross-device carts: Allow customers to begin their shopping on one device and seamlessly continue on another

Why choose RecoverMyCart?

RecoverMyCart stands out for its ease of use and effectiveness. The app’s ability to send targeted reminders through email and Facebook Messenger makes it a versatile choice. Its customizable templates and exit-intent popups are additional factors that make it a top choice for Shopify merchants. 

Pricing

RecoverMyCart offers a Standard plan at $19/month. This includes abandoned cart emails and exit popups. The Pro plan costs $29/month, offering Facebook Messenger reminders as an additional feature. Both plans come with a 14-day free trial, allowing you to test the features and see the value they bring to your store.

More shoppers are using Messenger to contact brands. Learn why you need to add this support channel to your strategy: How to give best-in-class omnichannel customer support

10. SMSGo

Shopify App Store rating: 4.6/5

smsgo
Image via Shopify App Store

SMSGo is an SMS marketing app for Shopify that offers automated cart recovery sequences, marketing flows, and order notifications. With features like custom sender IDs, short URLs, and two-way SMS communication, you can reconnect with customers, offer discounts, and increase conversions through targeted text messaging.

Features

  • Automation: Automated abandoned cart recovery SMS sequences
  • Segment customers: SMS marketing flows with customer segmentation
  • Advanced messaging: Order notifications and SMS upsell
  • Customizable sender ID: Create IDs for multiple brands and teams
  • Branded short URLs: Easily convert long URLs into short ones
  • Two-way SMS communication: Enable replies and communicate with customers
  • Order updates: Integration with Aftership for order tracking updates

Why choose SMSGo?

SMSGo covers abandoned cart recovery, marketing flows, and order notifications in one app. Plus, with a free basic plan and pay-per-use pricing, it’s cost-effective for businesses aiming to increase sales through targeted text messaging strategies.

Pricing

There’s a free plan with no recurring charges and a pay-per-use model with costs only for SMS usage. The Premium plan is $19/month and gives you a private number and two-way SMS chat with customers. 

11. Uppush Abandoned Cart Recovery

Shopify App Store rating: 4.9/5

Uppush Abandoned Cart Recovery
Image via Shopify App Store

Uppush Abandoned Cart Recovery is another excellent abandoned cart app for Shopify store owners that allows you to create and send emails and web push notifications to recover customers that otherwise would’ve been lost. Plus, Uppush lets you send notifications for abandoned checkouts, going further to re-engage customers during the purchasing process.

Advanced segmentation and A/B testing features let you group customers based on similar behaviors and optimize your campaigns to meet your customers where they’re at in the buyers’ journey. Plus, you can turn your Shopify store into a PWA to make an engaging, native mobile app-style experience, giving your customers even more opportunities to engage with your brand and make purchases.

Features

  • Automate notifications: Web push and email notification capabilities for automating abandoned cart and checkout reminders
  • Automate workflows: Automated workflows, including “Back in Stock” messages, abandoned cart recovery, free shipping, and more
  • Design custom messages: Custom design features to create engaging popups and gamified content, including multi-channel messaging and cross-device carts
  • Mobile integration: Make your store a PWA for a mobile app-style customer experience
  • Personalized campaigns: Launch web push campaigns for cart recovery, flash sales, discount offers, and more

Why choose Uppush?

Uppush Abandoned Cart Recovery makes it easy to create and send automated reminders to your customers whenever they leave items in their carts while shopping. The app integrates seamlessly with Shopify, and you can access and use it right in your Shopify dashboard.

Plus, its cart recovery tools are robust, giving you plenty of ways to re-engage customers and drive conversions. With email reminders, exit-intent popups, opt-in popups, retargeting ads, conversion tracking, and personalized campaign tools, you have everything you need to keep potential customers engaging with your brand.

Pricing

Uppush’s free plan allows up to 500 web push impressions and 50 email notifications per month. The Starter plan is $9.99/month for up to 20,000 impressions and 10,000 email notifications, and the Premium plan is $23.99/month for up to 200,000 impressions and 100,000 email notifications.

How we test Shopify apps

When testing Shopify apps, we first explore the user interface and core features to evaluate what exactly the app offers. We then review user feedback extensively to understand real-world experiences with each tool.

After examining both positive and negative feedback, questions about the product, and common complaints, we look at quality metrics, including the app’s update history, maintenance frequency, customer support quality, and value for the money.

Beyond these core criteria, we also considered each app’s ease of integration with existing Shopify setups, scalability for growing businesses, and customizable features to tailor the abandoned cart recovery process to customer preferences.

With this comprehensive approach, we compiled our list of the 11 best Shopify apps to meet various needs and budgets.

Shopify abandoned cart apps comparison

App nameRatingPricing
Omnisend4.7/5– Free plan available
– Paid plans start at $16/month
Tidio4.7/5– Free version available
– Paid plans start at $29/month
PushOwl4.9/5– Free plan available
– Plus bundle plans start at $19/month
– Power plan starts at $79/month
Cartly4.8/5– Free plan available
– Pro plan costs $14.99/month
Persistent Cart4.7/5Starts at $4.99/month up to $99.99/month
Keeper4.3/5Free
CK: WhatsApp Chat & Abandoned5/5– Free version available
– Paid plans start at $9.99/month
Adoric5/5– Free plan available
– Paid plans start at $4.99/month
RecoverMyCart4.6/5– Standard plan: $19/month
– Pro plan: $29/month
SMSGo4.6/5– Free plan available
– Premium plan: $19/month
Uppush Abandoned Cart Recovery4.9/5– Free plan available
– Starter plan: $9.99/month
Bring back abandoned carts. Maximize the potential of your Shopify store and recover lost sales with Omnisend

How to choose the best Shopify app

With over 8,000 apps in the Shopify App Store, finding the perfect tools to boost your conversions can be overwhelming. Here’s how to choose high-impact Shopify apps for improving your conversion rates:

  • Identify your specific needs: Determine what features could boost your sales, such as improved SEO, marketing tools, or scheduled store sales
  • Read app reviews: Focus on recent reviews and star ratings to gauge overall merchant satisfaction
  • Evaluate pricing: Many paid apps offer free trials or basic plans, allowing you to test functionality before committing
  • Check compatibility: Ensure the app works with your store settings, including shipping countries, currency, and theme version
  • Consider ease of use: Choose apps that simplify store management and streamline your workflow
  • Look for multi-functionality: Look for apps that combine multiple features to replace several single-purpose tools
  • Focus on conversion-specific features: Select apps that directly impact your conversion funnel, such as abandoned cart recovery
  • Installation requirements: Shopify apps can be compatible with the Shopify POS channel or Online Store
  • Test and measure: Use free trials to test multiple apps, measuring their impact on your conversion rates before making a final decision

Why customers abandon their cart on Shopify

Every Shopify store is different. With that said, these five issues that result in abandoned carts are relatively common among Shopify merchants:

1. Unforeseen extra costs

Customers often abandon Shopify shopping carts when they encounter unforeseen extra costs during the checkout process. These extra costs can include additional fees for packaging, higher shipping costs than expected, or even handling fees.

When shops aren’t transparent about the exact prices customers will be paying, it has a negative impact on completing the purchase and can lead to bigger losses in sales over time.

To avoid this problem, your Shopify store should list any extra payments upfront or offer free shipping in your abandoned cart emails to offset any additional costs customers might encounter.

2. Mandatory account registration

Providing an easy and painless customer experience should be a priority for any Shopify merchant. However, a common mistake is making account registration a mandatory step before proceeding with the next step.

This can be extremely off-putting to new customers who have never purchased from your store and simply want to test the waters. When customers feel forced to commit to a registered account, they’re more likely to abandon their carts and not return to buy the product.

Avoid this altogether by making account signups optional and including a one-time guest checkout option.

3. Slow live chat support

Customers don’t have all day to wait for a response from a support team to solve an issue or question related to the product they’re about to buy. If live chat support is too slow, people are likely to abandon Shopify carts and go shopping elsewhere.

While live 24/7 support isn’t necessarily essential for some store owners, offering multiple ways for your customers to engage with your shop, offer feedback, and ask questions is essential if you want to improve the customer experience.

One way to enhance customer support is with chatbots, which can help you alleviate this problem through automated answers to common questions and concerns until customers need to talk to a real person from the support team.

Example of a chatbot sending personalized replies
Image via HubSpot

4. Concerns about payment security

Customers typically only buy products or services if they’re 100% sure a Shopify store is secure. Issues like flawed designs, outdated layouts, missing images, and expired SSL certificates will immediately make visitors abandon their Shopify carts.

To avoid customers leaving your shop behind, build trust on the checkout page and throughout your online store by maintaining adequate security and your site’s SSL certificate, building strong branding, adding social proof, and providing multiple ways for customers to pay securely.

5. Complicated checkout process

Your potential customers will abandon the checkout process if it’s too complex or time-consuming. For example, too many required form fields, no checkout progress indicators, confusing navigation, limited payment options, excessive upsells or cross-sells, and mandatory account creation can make it difficult for customers to complete a purchase easily.

To increase your chances for abandoned cart recovery, make your Shopify checkout process as smooth as possible. Make sure the checkout process offers different payment methods, clear navigation and progress to completion, and optimized forms for required customer information.

Want to see how Shopify stacks up against other ecommerce platforms?

Check out our guide for the 7 Shopify alternatives to consider in 2024, as well as our in-depth comparison of Wix vs Shopify.

Bernard Meyer
Article by

Bernard is the Sr. Director of Communications & Creative at Omnisend, with a passion for good research, helping ecommerce businesses with their marketing automation needs, and beating absolutely everyone in Mario Kart 64.