10 Best Mass Email Services 2023 [For Any User]

So you want the ability to send a high volume of emails to your customers and potential customers?

And you want to be able to send them for free, or at least get value for money?

Then you need a mass email service, otherwise known as a bulk email provider.

At first glance, it’s easy to think all mass email service providers are the same.

But as you’ll soon see, this isn’t true. The platforms differ in a number of ways, including: what features they provide, how those features are distributed between their free and paid plans, limits on how many emails can be sent, whether other channels (like SMS) are included, and pricing.

In this article, we’re going to show you the best mass email platforms and some of their differences.

Let’s take a look:

Best mass email services

As the above table shows, there’s a lot of variation even between just these 10 bulk email providers.

But you can’t get much insight into the details from a table, so we’ve taken a closer look at each one to show you their key features, who they’re best for, and what their pricing is, so you can find the ideal solution for your email marketing needs.

1. Omnisend — best for ecommerce

Omnisend was developed specifically for ecommerce businesses and, as such, has a number of ecommerce-specific features that you won’t find in a lot of other platforms. One such feature is its Product Recommender, which can automatically add new items or bestsellers to your emails if your store is on a compatible platform.

Omnisend is an intuitive platform that offers email, push messages and SMS, which can be sent to any country in the world. It excels at automated workflows and has pre-built templates for workflows, emails, and forms, so you can start sending immediately.

As these success stories demonstrate, the features are incredibly effective. From 123Presets doubling its revenue and The Cake Store enjoying a 32x higher conversion rate, Omnisend helps ecommerce brands to grow.

With those credentials, you may think Omnisend must be expensive—if so, you’re about to be surprised. Its Free plan is free forever, not a trial, has no limitations on features and offers 24/7 customer support. The paid plans begin at just $16 a month.

Key features:

• Easy drag and drop email builder with ecommerce-specific blocks
• Pre-built template gallery for emails and forms
• Pre-built email automation workflows
• Advanced email automation features
• Segmentation and personalization based on subscribers’ behavior, demographics, and custom data
• 80+ integrations 

Pros:

• Affordable 
• Very intuitive
• Workflows can include email, SMS, and push messages
• SMS can be sent to any country 
• 24/7 customer support
• Perfectly suited for ecommerce, with features designed to increase sales

Price:

With pricing that’s consistently 40% cheaper than the leading ESP, and its merchants seeing a 7200% ROI, Omnisend proves that email marketing doesn’t need to break the bank to be effective. Omnisend has a Free, Standard, and Pro plan. The comprehensive free plan comes with 24/7/365 live support, allows you to send out 500 emails per month and gives you access to the full suite of Omnisend tools and features, including automated workflows.

The Standard plan starts from just $16 a month, and the Pro plan starts at $59 per month. 

👉 Use Omnisend for free

👉 How to send mass emails in Omnisend

2. Sendinblue — best for businesses looking for an all-round digital marketing tool

Sendinblue is designed as a one-stop digital marketing shop for small businesses. In addition to email marketing, it supports sending SMS and WhatsApp campaigns, offers live chat and chatbot features, as well as a sales CRM to keep on top of your pipeline.

Key features: 

• Multiple solutions (outside of mass email marketing) on one platform 
• Easy subscriber and list management
• A/B testing powered by machine-learning to help you find the ideal time to send emails

Pros:

• Good integration to the backend of various platforms
• Varied range of customizable templates 
• All-in-one solution

Cons:

• Human support is limited to paid plans
• Users have reported slow response times
• It could be too complex for some users, depending on their needs

Price:

The Free plan allows up to 300 emails a day, however there is no customer support, reporting, or automation on this plan. The Starter plan has a monthly email limit of 20,000. Basic reporting and email support are included. The Business plan starts at $65 a month and offers marketing automation, A/B testing, send time optimization, advanced reporting, and telephone support. There is also an Enterprise solution for organizations that need more.

3. Aweber — best for simplifying design and mailing list processes

Aweber is a mass email service provider that offers additional features, including landing page creation.

One of Aweber’s key features is the ability to use Canva without leaving your Aweber account. You can access thousands of free stock images and create professional-looking, branded emails and ecommerce landing pages with the click of a few buttons.

Key features:

• Integration with Canva for easy design and branding
• Drag and drop builders 
• Automated email workflows 
• Segment email subscribers 

Pros:

• Quick and easy design tools 
• Simple email scheduling
• Integration with other platforms like Facebook, PayPal, and Shopify

Cons:

• Users have reported that Aweber can feel overwhelming at first, rather than intuitive
• The Free and Lite plans are limited, you need the Plus plan to get everything Aweber offers

Price:

The Free plan offers basic email support and templates, and limits users to one landing page, one email automation, one email list, and 500 subscribers. The Lite plan begins at $12.50 a month, allowing unlimited subscribers, three landing pages, three email automations, 24/7 support and advanced message analytics. There is still only one email list permitted, access to basic templates, and you can’t remove Aweber branding. The Plus plan starts at $20 a month, offering unlimited email lists, landing pages, and email automations, as well as 24/7 support, advanced reporting, sales tracking, and the option to remove Aweber branding.

4. Mailjet – best for B2B businesses sending large campaigns

Mailjet is a mass email marketing platform that allows teams to collaborate in real-time, making changes through the email editor together. It supports sending transactional SMS to 60 countries, but SMS can only be automated by connecting to Zapier.

Key features:

• Built-in automation with common workflow and journey templates 
• Email list filtering and segmentation
• A/B testing and reporting
• 70+ third-party integrations

Pros:

• Easy to configure domain integration
• Helps to verify email addresses prior to bulk sending 
• Allows real-time collaboration 
• Real-time performance data

Cons:

• Not ideal if you want powerful workflows that include SMS and push messages
• The Free plan doesn’t offer segmentation or customer support
• Users have reported that the platform isn’t the most intuitive

Price:

The Free plan is free forever, but limited. The Essential plan begins at $15 per month and includes online support and segmentation. You need to be on the Premium plan, starting at $25 per month, to access automation, A/B testing, advanced statistics, collaboration, and priority support. There is also a Custom plan with pricing on request.

5. Mailgun — best for custom set-up

Mailgun is a mass email marketing service with a difference: it was built for developers. Unlike the other, no-code platforms, Mailgun boasts that you can “send an email with a few lines of code” thanks to its robust APIs and comprehensive documentation. 

Key features:

• Utilises RESTful API
• Reliable cloud-based SMTP Servers
• Inbound email route management and automation
• Tools to measure success of campaigns

Pros:

• Powerful platform
• Segmentation, A/B testing, and automation are supported
• A focus on deliverability helps to ensure you land in the inbox

Cons:

• No free plan
• Built for developers, meaning it’s not suitable for everyone
• No SMS, push messaging, or workflows

Price:

Mailgun doesn’t offer a free plan, instead there is a one-month free trial with 24/7 ticket support, email tracking and analytics, and five days of log retention. Its Foundation plan starts at $35 per month with up to 50,000 emails included, and the Scale plan starts at $90 per month with up to 100,000 emails included. The Scale plan offers send time optimization and live phone support. There is also a Custom plan for organizations that need more.  

6. SendGrid — best for marketers looking to improve deliverability rates

SendGrid is a powerful platform with integration tools for developers. It prides itself on high deliverability and there’s 24/7 tech support. SendGrid offers transactional emails, automated emails, SMS, WhatsApp, and video.

Key features:

• Can be integrated with your current email system via adaptable API to improve deliverability
• Real-time analytics
• Customizable email design and automation templates

Pros:

• Replaces in-house email infrastructure
• Supports integration with other platforms
• 24/7 tech support

Cons:

• The UI is not very intuitive
• Steep learning curve
• Limited customization for email templates

Price:

SendGrid has two subscription options: Email API Plans, where you can integrate email into your app or website, and Marketing Campaigns Plans, where you can send email campaigns and automations.

The Email API Plans has a free-forever plan, allowing up to 100 emails a day. Its Essentials plan begins at $19.95 per month and offers enhanced customer support as well as up to 50,000 emails a month. The Pro plan begins at $89.95 per month, offering a dedicated IP, single sign-on (SSO), phone support, and up to 1.5 million emails per month. For advanced needs, there is a custom pricing Premier tier.

For its Marketing Campaigns Plans, the Free plan allows up to 6,000 emails per month and includes segmentation, one signup form, A/B testing, and automation. The Basic plan begins at $15 per month and ramps up what’s available on the Free plan—except, curiously, it doesn’t offer automation. Finally, the Advanced plan begins at $60 per month and includes 15 signup forms, guaranteed response times for customer support, a dedicated IP, and 1,000 teammates.

7. HubSpot — best all-in-one solution 

Hubspot is an all-in-one platform offering solutions for marketing, sales, and customer service. These solutions include chatbots, a CRM, popups, landing pages, social media management, email marketing, as well as create and run ads.

Key features:

• Email marketing including automated workflows
• CRM for managing contacts
• Signup forms, popups, landing pages, web builder
• 1,000+ integrations

Pros:

• Wide integration with other platforms
• Supports marketing, sales, and customer service
• Run campaigns, your website, blog, and your sales pipeline in one place

Cons:

• No native SMS support
• Can be expensive

Price:

Hubspot has a lot of pricing options, depending on whether you’re an individual/small team or a larger business, as well as which services you require. The CRM suite for individuals and small teams has a free plan, the Starter plan begins at $29.97 a month, while the Professional plan starts at $1,600 a month. For businesses and enterprises, there is an additional Enterprise plan starting at $4,999.99 a month. 

The Marketing Hub starts at $800 a month for businesses and enterprises, while the Sales Hub starts at $450. For individuals and small teams, the cheaper option is the aforementioned $29.97 CRM suite.

Hubspot also lets you build a bundle, combining the elements you need from the different hubs.

8. SendPulse — best for online courses

SendPulse is a multichannel sales and marketing platform. It supports email marketing, SMS, web push, and chatbots. In addition, it features an online course creator: build landing and registration pages, automate sales with the CRM, add course moderators, create tests, assign homework and certificates, and accept payments. 

Key features:

• Online course creation
• CRM
• Create signup forms and landing pages
• Analytics and A/B testing

Pros:

• The ability to create a course, enroll students, and collect payments
• 24/7 support in five languages
• 40+ integrations

Cons:

• Users have reported the UI isn’t intuitive
• Not as many integrations as other tools
• Free plan is limited

Price:

SendPulse has four pricing plans: Free, Standard, Pro, Enterprise. The free plan allows up to 500 contacts and 15,000 emails a month, but only allows for one automation event, one landing page, and there is no A/B testing or the ability to save segments. The Standard plan Begins at $6.40 a month with unlimited email sends, three landing pages, and five audience segments. The Pro plan starts at $7.68 per month and offers 10 landing pages and unlimited audience segments. The Enterprise plan starts at $10.75 per month with unlimited automation events, landing pages, and audience segments.

9. Elastic Email — best for email only

Elastic Email is focused on email, with support for solopreneurs and large teams. Create emails, set up automations, create A/B tests, monitor analytics, and learn why people unsubscribe. It also has tools to help grow your list, including popups and landing pages, but there is no native support for SMS or other channels.

Key features:

• Transactional and automated emails
• A/B tests and reporting
• Tools to grow your email list
• Email API to integrate your own website or app

Pros:

• 19 integrations
• RESTful email API
• Strong suite of tools for email marketing

Cons:

• No free plan
• Relatively small number of integrations
• Only natively supports email, not omnichannel features

Price:

Elastic Email has two plans for email marketing: Marketing, and Marketing Pro. Marketing begins at $18 per month for up to 5,000 contacts, unlimited emails, segmentation, analytics, and customer support, but no automation. Marketing Pro begins at $60 per month for up to 10,000 contacts and includes automations, faster delivery, webhooks, and user management. Both plans include 24/7 customer support with an average response time of one day.

10. Constant Contact — best beginner-friendly marketing platform

Constant Contact is a comprehensive marketing platform that offers tools for marketing, lead generation, and CRM. There are tools for customers whether they’re getting started or are already at advanced stages, including email and SMS marketing, automation, and full funnel reporting.

Key features:

• Easy to use platform 
• Can create and publish social media posts
• Email and SMS marketing
• Automation

Pros:

• 300+ integrations
• Caters to both marketing and sales
• Mobile app to manage your account on the go

Cons:

• No free plan
• No push messaging
• Users have reported slow response times to support requests

Price:

Plans are split between Lead Gen & CRM plans, and Email & Digital Marketing plans. For Email & Digital Marketing, the Core plan starts at $9.99 per month and includes email templates, signup forms, social posts, and reporting. The Plus plan starts at $45 and includes Google ads, dynamic content, automation, and auto-generated customer segments. 

There are three Lead Gen & CRM plans: Essential (starting at $199 per month), Advanced (starting at $599 per month), and Ultimate (starting at $899 per month). Essential includes email marketing, social marketing, retargeting ads, CRM, analytics, one chatbot, and five automation workflows. Advanced increases that to 20 automation workflows and unlimited chatbots, while Ultimate gives unlimited automation workflows.

Useful resources

When it comes to choosing a mass email service, there are a lot of things to consider. They can vary not only in which features are offered, but also how much it will cost to access those features. There are also differences in customer support, the learning curve of the platform, and how well they’ll support your needs as your business scales.

For more information on mass email marketing, we have lots of related articles on our blog:

• How to avoid spam filters: 15 proven ways [2023]
• How to protect your website from spam bots and fake signups
• The ultimate guide to email marketing for ecommerce
• The best time to send emails (2022 research)